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Computer Monitor #W2361VF won't show picture when turned on.

Customer Question
Computer Monitor #W2361VF won't...

Computer Monitor #W2361VF won't show picture when turned on.

Technician's Assistant: Is your TV connected to a surge protector or power strip?

Yes, Computer turns on.

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

Yes - no effect

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

This is a monitor, not a TV

Submitted: 2 months ago.Category: Computer Hardware
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Answered in 1 hour by:
5/31/2018
Computer technician: Sheri, Expert replied 2 months ago
Sheri
Sheri, Expert
Category: Computer Hardware
Satisfied Customers: 863
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi,

Thanks for using JustAnswer. I am happy to assist you with this issue. Is this a desktop or laptop computer that you are connecting to the monitor?

Regards,

Sheri-Expert

Ask Your Own Computer Hardware Question
Customer reply replied 2 months ago
That took an hour to write!
Computer technician: Nathan, Systems Manager replied 2 months ago
Nathan
Nathan, Systems Manager
Category: Computer Hardware
Satisfied Customers: 31,515
Experience: Own/operate IT/networking company.
Verified

Hello and sorry to hear you're having trouble,

do you still need assistance with this?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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