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I have magic plus. I receive phone messages on my computer
I have magic jack plus. I receive phone messages on my computer but I can't call out as there is no dial tone. Instead I get an error message "magic jack error 23". Some suggestions on the internet su… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,053 satisfied customers
I have No Line showing on my phone after I hooked up my
I have No Line showing on my phone after I hooked up my Magic Jack to my computer My version is 3 years old and I have Windows 10 on my computer Recent upgrades also done on my computer… read more
Louie
Louie
Senior Technician
Associate Degree
101 satisfied customers
I had an account with magic time. As time went by, I built a
I had an account with magic jack for a long time. As time went by, I built a list of phone numbers that i would call frequently. I registered with an old email address of***@******.*** old phone was(#… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
the quality of my phone service is terrible. callers complain
the quality of my phone service is terrible. callers complain they cannot understand what we are saying. It cuts in and out so much we cannot understand what is being said. We have tried restarting wi… read more
Chris Lindsey
Chris Lindsey
IT University
136 satisfied customers
A mother with a special needs child has magic jack hooked up,
A mother with a special needs child has magic jack hooked up, but hasn't started using it because the company she is with will not release her number to magic jack. She wishes to keep the number becau… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
190 satisfied customers
I was chatting with Brandon. I am not really literate about
I was chatting with Brandon. I am not really literate about the computer. There were several that popped up and I was not sure what to do about them. I do not have any phone service and I was trying t… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I have a majic jack plus using without a computer, it is not working. Ive tried your
I have a majic jack plus using without a computer, it is not working. I've tried your recovery program and it does not help. I believe the problem is with the unit itself because I unpluged it and rep… read more
Richard
Richard
Computer Specialist
49,368 satisfied customers
Calls being dropped after 1-2 minutes. Received replacement
Calls being dropped after 1-2 minutes. Received replacement power adaptor but did not fix the problem.… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
my magic jack phone will no longer work. it says error 33.
my magic jack phone will no longer work. it says error 33. my # XXXXX XXXXX and I live in Costa Rica. Thanks, Sarah… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
All of The Sudden A bunch of us bought Magic plus & They
All of The Sudden A bunch of us bought Magic Jack plus & They Won't Register load or Magic Jack B.S/ Won't give any of their Ph. #'s saying corp. won't allow that & if & when yoy can get live help cha… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I have no dial tone on the phone. I can not call out or receive
I have no dial tone on the phone. I can not call out or receive any calls. I was told that any calls to my phone are going straight to voice mail. Can you help?… read more
Maxwell Kohler
Maxwell Kohler
BS of Science
I have magic. I haven't been able to use it for a couple of
I have magic jack. I haven't been able to use it for a couple of months. Three or four of their remote-control sessions have been unable to resolve the issue. When I click on my Magic Jack icon to sta… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
127 satisfied customers
my magic jack telephone does not work we tried rebooting it
my magic jack telephone does not work we tried rebooting it pulling the plug out and we still do not get a dial tone on the phone. We sure could use the help thanks… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
Why is our phone service so erratic? It seems most of the
Why is our phone service so erratic? It seems most of the time our phone will ring and we cannot hear anything when we answer it and eventually it goes to dial tone. Our callers tell us, on their end … read more
David L
David L
Bachelor's Degree
5,341 satisfied customers
key during the prompt that says it is answered by magic jack How
key during the prompt that says it is answered by magic jack How do I set up my message system for magic jack so it goes to my phones voice mail… read more
technicalcat
technicalcat
Computer Science
1,625 satisfied customers
I have magic jack. When cleaning I pulled a wire connected
I have magic jack. When cleaning I pulled a wire connected to magic jack that connects to computer. I need help with this matter.… read more
Daniel
Daniel
Bachelor's Degree
1,235 satisfied customers
I am having so much trouble getting my phone to work. Jack
I am having so much trouble getting my phone to work. Jack installed, says Comcast pending BUT no incoming calls can be made. Number: XXX-XXX-XXXX what can I do???… read more
ITTechChris
ITTechChris
IT Technician
477 satisfied customers
My phone cuts off after only a minute or so. I bought a new
My phone cuts off after only a minute or so. I bought a new phone. Called Comcast to see if it was their fault, it wasn't. So the only thing that is left is magicJack.… read more
David L
David L
Bachelor's Degree
5,341 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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