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Related Computer Hardware Questions
I replaced an old Majicjack USB with a new one which does
Hi I replaced an old Majicjack USB with a new one which does not require a computer. I do not get a dial tone from the device. … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
128 satisfied customers
NO dial tone at phone. Replaced cat 5 cable and also phone
NO dial tone at phone. Replaced cat 5 cable and also phone cable. tried rebooting all power first. still have the same issue … read more
Nathan
Nathan
Bachelors of Science
1,536 satisfied customers
Have owned MJ yrs. I has been fickle in the last 10 days.When
Have owned MJ for 3 yrs. I has been fickle in the last 10 days.When using the phone, I woukld sometimes be interrupted by an error message. There were some calls that wouldn't connect and would requir… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
Need help actvating my magicjackplus phone. Have gone thru
Need help actvating my magicjackplus phone. Have gone thru installation and registering a number. Phone still does not have a dial tone.… read more
Louie
Louie
Senior Technician
Associate Degree
104 satisfied customers
I can't get a dial tone at all nor can I receive calls. I've
I can't get a dial tone at all nor can I receive calls. I've checked all the connections and nothing seems to be disturbed. Can you help?… read more
JazzyJ72
JazzyJ72
Owner
Associate Degree
43 satisfied customers
I am trying to setup the Magic Jack but have done something
I am trying to setup the Magic Jack but have done something wrong. I had a dial tone for a minute but then nothing. I now have a dial tone, but my husband's cell phone will not make the house phone ri… read more
Nathan
Nathan
Bachelors of Science
1,536 satisfied customers
hi I update my magicjack Sep 20 2014 I did all the instruction
hi I update my magicjack Sep 20 2014 I did all the instruction to answer and paid but its not working. what can I do?Please help… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
128 satisfied customers
My Magic Jack stopped working, in the past there were two lights
My Magic Jack stopped working, in the past there were two lights lit and now there are no lights shining.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
I have a MJ plus phone that not working. It worked until 2
I have a MJ plus phone that not working. It worked until 2 days ago and had it hooked up for about a week during that time it worked perfectlyphone #(NNN) NNN-NNNNissued by MJ I have cancelled my land… read more
Louie
Louie
Senior Technician
Associate Degree
104 satisfied customers
Last nite as I was sleeping I received a telephone call and
Last nite as I was sleeping I received a telephone call and then another. They were political calls. I hung up on them and then turned the phone back on and left it so that no one could call again dur… read more
Mark
Mark
High School or GED
593 satisfied customers
I have my magic plugged into my computer and I can't get a
I have my magic jack plugged into my computer and I can't get a dail tone,what could be wrong?… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,454 satisfied customers
Why is our phone service so erratic? It seems most of the
Why is our phone service so erratic? It seems most of the time our phone will ring and we cannot hear anything when we answer it and eventually it goes to dial tone. Our callers tell us, on their end … read more
David L
David L
Bachelor's Degree
5,447 satisfied customers
I dont know how to get to my account to cancel. Calling my
I don't know how to get to my account to cancel. Calling my phone elicits aan automated vocie saying "The Magic Jack customer is unavailable. Please leave a message. I'm expecting an important call fr… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
Magic Jack had been working perfectly fo several days since
Magic Jack had been working perfectly fo several days since arriving in Sint Maarten. Now, all I get is a window that says I should plug the Magic Jack into a USB port. I do get a dial tone but it wil… read more
Douglas
Douglas
SEM Specialist
102 satisfied customers
MagicJack was working well for me for a while. Then I the
MagicJack was working well for me for a while. Then I the other party could not hear me, whether or not I initiated the call...but I could hear them clearly. When I heard about MJPlus, I ordered and p… read more
Nathan
Nathan
Bachelors of Science
1,536 satisfied customers
After shutting down my PC following an upadate, my Magic Jack
After shutting down my PC following an upadate, my Magic Jack would not restart try as I might. A message appeared saying I had to plug it in a USB port. It was pluged in and the blue light was on. Un… read more
FFalcon1959
FFalcon1959
Bachelor's Degree
4 satisfied customers
sometimes i dont get a dial tone. sometimes i get a phone call
sometimes i dont get a dial tone. sometimes i get a phone call but the phone does not ring so i dont know that someone called. sometimes i dial a number and instead of of it dialing the number i get a… read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
i Cant dial local calls that require my area code of 304. put
i Cant dial local calls that require my area code of 304. put in the number with the rquired area code for local calls it starts to dial then im back to a dial tone without completing my call… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
274 satisfied customers
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Meet the Experts:

Russell H.

Russell H.

Computer Repairer

274 satisfied customers

Working to keep PC-type computers working since 1988.

Jess M.

Jess M.

Computer Support Specialist

201 satisfied customers

Computer Hardware Support Specialist for more than 10 years

Robert M.

Robert M.

Consultant

192 satisfied customers

20+ yrs. experience installing networks for small and large companies. Bachelor's degree in Computer Science.

DJ_T_Dogg

DJ_T_Dogg

Computer Hardware Engineer

173 satisfied customers

8+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair

Shefin

Shefin

Computer Hardware Engineer

170 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

128 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Chris L.

Chris L.

Support Specialist

123 satisfied customers

Certified Hardware expert with over 10 years experience.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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