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I got a new magic device. It has not worked since I received
I got a new magic jack device. It has not worked since I received it. I think the magic jack device needs registered. … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
I have a magicJack on my computer. I can make phone calls
I have a magicJack on my computer. I can make phone calls out but just realized that I can not receive incoming calls. The message that is given is that I have a nonfunctioning phone. … read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
728 satisfied customers
I have had to replace my magic, which now requires my area
I have had to replace my magic jack , which now requires my area code in order to call. I did that successfully. Now it is telling my that I have to log into my account by call magic jack.com to regis… read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
I have magic plus. I receive phone messages on my computer
I have magic jack plus. I receive phone messages on my computer but I can't call out as there is no dial tone. Instead I get an error message "magic jack error 23". Some suggestions on the internet su… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I had installed a magic go. However, I wanted to port my old
I had installed a magic jack go. However, I wanted to port my old phone number to magic jack. It said the number was not available right now, whatever that means. I registered a magic jack number-***-… read more
Chris Lindsey
Chris Lindsey
IT University
157 satisfied customers
I had an account with magic time. As time went by, I built a
I had an account with magic jack for a long time. As time went by, I built a list of phone numbers that i would call frequently. I registered with an old email address of***@******.*** old phone was(#… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
this is bob I dial a phone no. I dont hear it ringing they
this is bob I dial a phone no. I don't hear it ringing they can hear me talk I cant hear them… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
I have a magic jack device which registered under my sons name,
I have a magic jack device which registered under my sons name, he moved out I do not know his pass word or e mail address, I would like to renew it. please adv me how can I do that...? magic jack Ph#… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
470 satisfied customers
Something is wrong with my Magic Jack. I can no longer make
Something is wrong with my Magic Jack. I can no longer make outgoing calls nor receive incoming calls. I still get internet services and incoming calls go to the Magic Jack answering system and then I… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
190 satisfied customers
How do I get the magic messages removed from my phone. I
How do I get the magic jack messages removed from my phone. I keep getting the same message over and over as follows: Error 1 (Sometimes Error3002) check your internet connection or visit customer car… read more
Karl
Karl
IT Manager
317 satisfied customers
I am not receiving my calls and the calers are being told that
I am not receiving my calls and the calers are being told that the majic Jack customer is not available. My phone number is XXXXX What is the problem… read more
Mark
Mark
High School or GED
640 satisfied customers
I've struggled with this for days. The instructions seem
I've struggled with this for days. The instructions seem simple I only get a dial tone when I hook up without computer - and that is only with my old Panasonic landline phone - no dial tone when I plu… read more
computer_genius
computer_genius
System Manager
6 satisfied customers
I have my magic plugged into my computer and I can't get a
I have my magic jack plugged into my computer and I can't get a dail tone,what could be wrong?… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
201 satisfied customers
I have no dial tone on the phone. I can not call out or receive
I have no dial tone on the phone. I can not call out or receive any calls. I was told that any calls to my phone are going straight to voice mail. Can you help?… read more
mkohler1202
mkohler1202
BS of Science
2 satisfied customers
my magic jack telephone does not work we tried rebooting it
my magic jack telephone does not work we tried rebooting it pulling the plug out and we still do not get a dial tone on the phone. We sure could use the help thanks… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
I have been in seattle for over two weeks and my magic jack
I have been in seattle for over two weeks and my magic jack phone calls will not get through to any of my montana clients. whats the problem… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
270 satisfied customers
I purchased my magicjackplus on jan 8. it has been registered,
I purchased my magicjackplus on jan 8. it has been registered, however when i dial the number in th us i just get a dial tone, no connection. i am using it with the internet cord plugged into the the … read more
ITTechChris
ITTechChris
IT Technician
352 satisfied customers
I am trying to set up magicjack. I am getting a dial tone on
I am trying to set up magicjack. I am getting a dial tone on my phone, but am not getting incoming calls. Also, when I try to register my phone and get my own phone number, all I get on my computer is… read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
728 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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