Computer Hardware

Ask Computer Hardware Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

Using Windows Live Mail -------usually the screen comes up…

Using Windows Live Mail -------usually...
Using Windows Live Mail -------usually the screen comes up with "File" and "home" and options available with those two. Recently only "File" comes up and I have to click to get "home" and the options it offers. This is very inconvenient to have to click "home" each time I want send an email, forward, reply or check to see if new emails are available to view. How can this be corrected?
Show More
Show Less
Ask Your Own Computer Hardware Question
Answered in 5 minutes by:
3/26/2018
Jason Jones
Jason Jones, Computer Technician
Category: Computer Hardware
Satisfied Customers: 18,402
Experience: 10+ years of work experience.
Verified

Hello,

My name is***** will be the person helping you today.

The application itself may be faulting.

May I remotely connect to your computer, so I can troubleshoot and fix this issue for you?

Jason Jones
Jason Jones, Computer Technician
Category: Computer Hardware
Satisfied Customers: 18,402
Experience: 10+ years of work experience.
Verified
Jason Jones and 87 other Computer Hardware Specialists are ready to help you
Ask your own question now
Customer reply replied 1 month ago
Have 6 pm appt. Can we do it later?

Yes, that will work for me. When you are ready to continue, come back to this same page or you can click the link that was sent to you in your email.

Also, in which time zone are you located?

Ask Your Own Computer Hardware Question
Customer reply replied 1 month ago
Central

Thank you. I am in California, in the PST zone.

When you are ready, please, come back to this page by clicking link that was sent to your email from JustAnswer.com.

Thank you.

Ask Your Own Computer Hardware Question
Customer reply replied 1 month ago
Ready here to proceed to a solution to my problem.

Thank you. Let's begin the remote help session now.

You must run the application below on a computer. It will not work on any phone or tablet.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 06
- And then click the circle button to start the remote application.
After the file finishes downloading, please open the file and run it.

Ask Your Own Computer Hardware Question

Hello,

Thank you for your time and patience today.

In the future, if you need any help with anything in the categories below, please let me know.

On this website, I am an expert in each of the following categories listed below:
- Computer
- Networking
- Mac
- Printer
- Cell Phones
- E-Readers
- Android Devices
- Laptop
- Computer Hardware
- Software
- Email
- Microsoft Office
- Smartphones
- Office Equipment
- Programming
- Consumer Electronics

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with -For ***** ***** Only!-

My Profile Page:

http://JasonFixedit.com

Ask Your Own Computer Hardware Question
Was this answer helpful?
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones
Jason Jones, Computer Technician
Category: Computer Hardware
Satisfied Customers: 18,402
18,402 Satisfied Customers
Experience: 10+ years of work experience.

Jason Jones is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Russell H.

Russell H.

Computer Repairer

227 satisfied customers

Working to keep PC-type computers working since 1988.

Robert M.

Robert M.

Consultant

185 satisfied customers

20+ yrs. experience installing networks for small and large companies. Bachelor's degree in Computer Science.

Jess M.

Jess M.

Computer Support Specialist

174 satisfied customers

Computer Hardware Support Specialist for more than 10 years

DJ_T_Dogg

DJ_T_Dogg

Computer Hardware Engineer

173 satisfied customers

8+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair

Shefin

Shefin

Computer Hardware Engineer

129 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

123 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Chris L.

Chris L.

Support Specialist

115 satisfied customers

Certified Hardware expert with over 10 years experience.

< Previous | Next >

Related Computer Hardware Questions
I am trying to install a new Key board (K350). It appears
I am trying to install a new Key board (K350). It appears that is throwing off 9s at random. I tried registering but with all the extra 9s it is impossible. I plunged in an old corded key board an it … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,399 satisfied customers
My Weyes 6D gamer mouse scroller does not seem to work
my Weyes 6D gamer mouse scroller does not seem to work properly. When i scroll using the wheel it moves up and down on and not just in the direction i am scrolling. If i reach the top it will scroll d… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Won't open up No response from tower control and all I get
Won't open up No response from tower control and all I get is a black screen with small revolving wheel … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,399 satisfied customers
I Damagesd my router (that was installed by the Geek Squad
I Damagesd my router (that was installed by the Geek Squad about two years ago) and I need to know what I should be soing to fix it. It is difinterly the router. Some of the lights go on but not all o… read more
Cris
Cris
60 satisfied customers
How to I use the USB 3.o Flash Drive/Cle USB in a MacBook
How to I use the USB 3.o Flash Drive/Cle USB in a MacBook Air … read more
Moses C
Moses C
Bsc
580 satisfied customers
I have a magicjack system and why question is when I dial on
I have a magicjack system and why question is when I dial on my BROTHER MFC print I can phone out throuht my printer and talk. Now my question is, if iI dial out with a prepaid card, then dial a fax n… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
It says not corresponding in various apps. It/s a samsung
It says not corresponding in various apps JA: What's the brand, model, and Operating System (OS) of your computer? Customer: It/s a samsung tablet JA: What's the model of your Samsung tablet? Customer… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,399 satisfied customers
I just picked up a Logitech computer camera - it is
I just picked up a Logitech computer camera - it is spherical, with a hook-thing to hang it on top edge of a computer screen. an oval press button on and top with I would guess to be a indicator light just to the rear of it. … read more
Sheri
Sheri
Bachelor\u0027s Degree
433 satisfied customers
Iomego external hard drive is connected to my pc and I don't
iomego external hard drive is connected to my pc and I don't see it anywhere … read more
Wes
Wes
Consultant
Bachelor\u0027s Degree
368 satisfied customers
Spilled coffee on keyboard for i. Can I save my Logitech
can I save my Logitech keyboard for IPad Pro 12.9 after a coffee spill? Keys will depress but will not give the correct character. Sometimes I get 2 or 3 characters. When I first did it, no keys would work. … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I have a x79 extreme6 mother board with a intel core
I have a x79 extreme6 mother board with a intel core i7-3930K cpu, Kingston HyperX beast 8gb kit of 4 and nvidia gt 610 graphics card. I have updated tje BIOs from 3.0 to 3.1. It has never boot pass t… read more
Jason Jones
Jason Jones
Computer Technician
18,402 satisfied customers
I have a Yoga 910 and the backspace, enter, arrow and space
I have a Yoga 910 and the backspace, enter, arrow and space keys do not work. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
My Iomega HDD is full. I'm told that I can empty it, and
My Iomega HDD is full. I'm told that I can empty it, and back up my current computer contents. … read more
Jon
Jon
Bachelors Degree
596 satisfied customers
I NEED A PART FOR MY ROLLERBALL POINTER. I NEED A PART FOR
I NEED A PART FOR MY ROLLERBALL POINTER. JA: What's the brand, model, and Operating System (OS) of your computer? Customer: I NEED A PART FOR MY ROLLER BALL JA: What have you tried so far with your co… read more
Ugo A
Ugo A
BA/BS
45 satisfied customers
Speaker volume very low on Windows 10. I am not sure what do
Since the upgrading from W 8.1 to 10. I tried all recomendation on site but still not working … read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
227 satisfied customers
I have an ASRock H11o Pro BTC+ motherboard connected to 2
I have an ASRock H11o Pro BTC+ motherboard connected to 2 Radeon RX570's and im trying to upload windows ten or windows seven through a usb flash drive and im am getting this error message... … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Bought hp. All ln one. Can't get. Mouse. Or input on
Bought hp. All ln one. Can't get. Mouse. Or input on keyboard to work … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,129 satisfied customers
TRYING TO INSTALL A C920 WEB CAM, NO INSTRUCTIONS. OPERATING
OPERATING SYSTEM IS WINDOWS XP PRO. WEB CAM IS LOGITECH C920 HD PRO … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
428 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x