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My internet was down, however it has now been restored. My
My internet was down, however it has now been restored. My Magic Jack phone has not re-connected. Is there something I need to do to make that happen?… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,022 satisfied customers
I am trying to regester my magic exspress. I have gotten two
I am trying to regester my magic jack exspress. I have gotten two reset codes 5 letters password ***** 6 to 20 charactors will not work. I have been dealing with this for two days have no phone to use… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
I have no dial tone on my magic jack plus .My magic jack #
I have no dial tone on my magic jack plus .My magic jack # *****(###) ###-####, I have internet working and my phone has a display that says check telephone line ? please help I am in Mexico and despe… read more
DJ_T_Dogg
DJ_T_Dogg
Computer Hardware Engineer
High School or GED
173 satisfied customers
A mother with a special needs child has magic jack hooked up,
A mother with a special needs child has magic jack hooked up, but hasn't started using it because the company she is with will not release her number to magic jack. She wishes to keep the number becau… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
190 satisfied customers
Something is wrong with my Magic Jack. I can no longer make
Something is wrong with my Magic Jack. I can no longer make outgoing calls nor receive incoming calls. I still get internet services and incoming calls go to the Magic Jack answering system and then I… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
190 satisfied customers
we have spoken with centurylink rep.and they said it up to
we have spoken with centurylink rep.and they said it up to you guys to get us connected to magic jack,this the third try to get me connected to magic jack please get in touch with century link, this s… read more
Jason Jones
Jason Jones
AAS Information Technology
11,348 satisfied customers
How do I get the magic messages removed from my phone. I
How do I get the magic jack messages removed from my phone. I keep getting the same message over and over as follows: Error 1 (Sometimes Error3002) check your internet connection or visit customer car… read more
Karl
Karl
IT Manager
314 satisfied customers
I have just purchased the latest magic jack after taking out
I have just purchased the latest magic jack after taking out my old magic jackand it is to wide to plug into my ports so i used the usb extension and i still can't get it to work. please help?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,683 satisfied customers
my magic jack telephone does not work we tried rebooting it
my magic jack telephone does not work we tried rebooting it pulling the plug out and we still do not get a dial tone on the phone. We sure could use the help thanks… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
what must you do if your magic jack stop working while
what must you do if your magic jack stop working while you are on the phone I need your help… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
Why is our phone service so erratic? It seems most of the
Why is our phone service so erratic? It seems most of the time our phone will ring and we cannot hear anything when we answer it and eventually it goes to dial tone. Our callers tell us, on their end … read more
David L
David L
Bachelor's Degree
5,327 satisfied customers
After your tech support was unable to get the magic jack to
After your tech support was unable to get the magic jack to work, and gave up. I uninstalled magic jack. Now my phone and DSL is inoperable. I get no dial tone. No call out. No call in, just the magic… read more
SysDoc
SysDoc
Systems Administrator
Master's Degree
4 satisfied customers
I ordered the new Magic Jack. I had the old one. After trying
I ordered the new Magic Jack. I had the old one. After trying to install the the device. It didn't work. The old device doesn't work either. Bob Gates Magic Jack phone number - is XXX-XXX-XXXX… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
The magic stopped working. I can call the phone # but it
The magic jack stopped working. I can call the phone # but it does not ring. XXX-XXX-XXXX James Chesbro. I have a 5 year contract. We can get incoming calls but we can't call out… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,519 satisfied customers
I am setting up my magic jack> I got to the point where I selected
I am setting up my magic jack> I got to the point where I selected a number, then click but nothing happen after waiting for five minutes> I then Unplugg the MJPlus from the USB waited 30 second… read more
WesPCDr
WesPCDr
Master's Degree
185 satisfied customers
Good morning. Newly installed Majicjack on computor...how
Good morning. Newly installed Majicjack on computor...how do I know what my phone number is? A COLLINS… read more
MikeW
MikeW
Owner/Operater Starlite Computers
Bachelor's Degree
262 satisfied customers
i have magic jack plus i can recieve calls but cannot call
i have magic jack plus i can recieve calls but cannot call out my phone is plugged into my motem… read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
my magic jack has been experiencing trouble connecting to my
my magic jack has been experiencing trouble connecting to my internet service lately can you help me my phone # XXXXX my cell is XXX-XXX-XXXX. is there a number i can call for teck service.… read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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