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My magicjack is not working. Magicjack plus. I just tried to…

Customer Question
My magicjack is not...

My magicjack is not working

Technician's Assistant: What magicJack model do you have?

Magicjack plus

Technician's Assistant: How long has this been going on with your magicJack phone? What have you tried so far?

I just tried to call out and it give a ring tone and go off i tried another phone and it will not work.

Submitted: 4 months ago.Category: Computer Hardware
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Answered in 3 hours by:
3/23/2018
Computer technician: Dustin, Senior Technician replied 4 months ago
Dustin
Dustin, Senior Technician
Category: Computer Hardware
Satisfied Customers: 14,239
Experience: Since the Tandy II Ive been utilizing and repairing hardware components. Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Computer technician: Dustin, Senior Technician replied 4 months ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

I'll be waiting for your reply, thank you.

Dustin S.
Senior Technician and Former 31F1P ( Network Switching Systems Operator / Maintainer)

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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