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I can't get on Netflix. Remote does not do anything. Netflix…

Customer Question
I can't get on...

I can't get on Netflix. Remote does not do anything. Netflix home screen is on TV. Pulled Roku stick----unplugged modem and talked to Nexflix people. My name is*****'Connell and my email address is***@******.***

Technician's Assistant: Who makes your router?

Don't know what that means.

Submitted: 3 months ago.Category: Computer Hardware
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Answered in 7 hours by:
3/22/2018
Computer technician: Richard, Computer Specialist replied 3 months ago
Richard
Richard, Computer Specialist
Category: Computer Hardware
Satisfied Customers: 47,119
Experience: Repairing computers for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

To clarify, you are using Netflix on the roku device correct?

Please let me know

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