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I'm having problem with my second monitor "No Signal" shows…

Customer Question
Hi, I'm having problem...

Hi, I'm having problem with my second monitor "No Signal" shows as well as my HP laptop does not see this external monitor Acer R240HY. I was able to use this monitor in the past for the same Windows 10...and recently start having problems,...need your assistance

Technician's Assistant: Have you tried rebooting from a DVD or flash drive?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Windows 10 does not provide a DVD or flash drive!!!

Submitted: 3 months ago.Category: Computer Hardware
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Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 11 minutes by:
3/21/2018
Computer technician: PC_Wizzard, Computer Enthusiast replied 3 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 1,070
Experience: Server, networking, desktop questions welcome.
Verified

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Computer technician: PC_Wizzard, Computer Enthusiast replied 3 months ago

Please CLICK HERE and open/run the file called Elsinore Screenconnect

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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