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Lost admin password I don’t have no acess and I need to

Customer Question
Lost admin password...

Lost admin password ***** don’t have no acess and I need to conect the wi fi

Technician's Assistant: Who makes your router?

Optimum

Technician's Assistant: What have you tried so far?

To click and. Password ***** doesn’t work

Submitted: 3 months ago.Category: Computer Hardware
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Customer reply replied 3 months ago
Ok
Answered in 4 minutes by:
3/20/2018
Computer technician: UranIT, Network Administrator replied 3 months ago
UranIT
UranIT, Network Administrator
Category: Computer Hardware
Satisfied Customers: 1,284
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Keep in mind that we are not a free service and require payment for our work, which is guaranteed. If you do not wish to pay for our assistance - please let me know now.
You may see some automatic pop-up with offers for Membership or Remote Assistance, please ignore or close them if you do not want it. I have no control over those offers.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

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Computer technician: UranIT, Network Administrator replied 3 months ago

What is the exact model of your Optimum router?
Do you use PC? If so, which version of Windows do you use, 7, 8, 10?

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Customer reply replied 3 months ago
Winbook d5008dh
Customer reply replied 3 months ago
H.264
Computer technician: UranIT, Network Administrator replied 3 months ago

This is a DVR. I was asking for Optimum Router

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Computer technician: UranIT, Network Administrator replied 3 months ago

Or you lost access to your DVR?

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Customer reply replied 3 months ago
To the winbook router
Computer technician: UranIT, Network Administrator replied 3 months ago

Seems like you talking about camera recording system, I will let moderator know to change your question to appropriate category.

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Customer reply replied 3 months ago
Is not my optimum router is my winbook i lost my admin password ***** list it and i cant get in the camara
Customer reply replied 3 months ago
Thank you for nothing i got served and ripped off
Computer technician: Josh, Computer Enthusiast replied 3 months ago
Josh
Josh, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 21,926
Experience: Hardware Expert
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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