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No audio and youtube will not stream.get error 0xc00d36fa.

Customer Question
No audio and youtube...

No audio and youtube will not stream.get error 0xc00d36fa.

Technician's Assistant: What's the brand, model, and Operating System (OS) of your computer?

Xps 9100 e.2 gigHz 18 GB mem Realtek stero output tp bose speaakers

Technician's Assistant: What Operating System (OS) are you running on your XPS?

Windows 10

Technician's Assistant: What have you tried so far with your XPS? Have you installed any updates recently?

Yes this started after a windows 10 update. I;ve looked and the auto is turned on and the sound manager works volume is up etc

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Tried a new cable form rear jack to Speakers The sound was working befor update.

Submitted: 4 months ago.Category: Computer Hardware
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Answered in 1 minute by:
3/17/2018
Computer technician: Jason Jones, Computer Technician replied 4 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Computer Hardware
Satisfied Customers: 19,268
Experience: 10+ years of work experience.
Verified

Hello,

My name is***** will be the person helping you today.

When the last update was installed, did it appear to install correctly or were their problems or errors?

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Computer technician: Jason Jones, Computer Technician replied 4 months ago

May I remotely connect to your computer, so I can troubleshoot and fix this issue for you?

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