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I got a new magic device. It has not worked since I received
I got a new magic jack device. It has not worked since I received it. I think the magic jack device needs registered. … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
I got a new magic express about 3 months ago and had no
Hi...I got a new magic jack express about 3 months ago and had no internet since. MagicJack had me pay for the unit and then no monthly fee. I have had the phone number(###) ###-####for 9 years and th… read more
Josh
Josh
It Support Specialist
Associate Degree
5,165 satisfied customers
I have magic plus. I receive phone messages on my computer
I have magic jack plus. I receive phone messages on my computer but I can't call out as there is no dial tone. Instead I get an error message "magic jack error 23". Some suggestions on the internet su… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I WANTS TO HOOK UP MY MAGIC WITH MY TOSHIBA ANSWERING
I WANTS TO HOOK UP MY MAGIC JACK WITH MY TOSHIBA ANSWERING MACHINE … read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
728 satisfied customers
Do you handle magic issues? I got an email that says I have
Do you handle magic jack issues? I got an email that says I have to pay 911 charges. Do you know if this is legitimate? Never got one like this before. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am try to log in my magic account, but i forget my magic
i am trying to log in but its showing your device not on this account… read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
Need Help..................... 1.Why can't I receive phone
Need Help..................... 1.Why can't I receive phone Message's on my phone or send out Message's either. whoever call's in to me hear's this Magic Jack Customer is unable to take your call pleas… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I was a magic custermer a year ago please let me know how i
I was a magic jack custermer a year ago please let me know how i can get my phone put back on… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Raj Bardwaj here again, acc. No 47502285 sorry with PayPal I
Raj Bardwaj here again, acc. No 47502285***@******.*** sorry with PayPal I did not get threw I can give my Canada Visa Card to Pay$ 18 U S… read more
Jason Jones
Jason Jones
AAS Information Technology
6,336 satisfied customers
I had to buy a new Dell computer (Windows 8.1) and plugged
I had to buy a new Dell computer (Windows 8.1) and plugged in my Magic Jack but the computer does not recognize it. I had it on my old Toshiba computer (Vista) that worked fine. My last renewal for Ma… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
this is bob I dial a phone no. I dont hear it ringing they
this is bob I dial a phone no. I don't hear it ringing they can hear me talk I cant hear them… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
I have renewed my magic jack on 1/31/2013 for 5 years but the
I have renewed my magic jack on 1/31/2013 for 5 years but the quality of my long distance calls to Texas ,new jersey & Arkansas are breaking up mostly to my transmission to these states. Can I transfe… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I was chatting with Brandon. I am not really literate about
I was chatting with Brandon. I am not really literate about the computer. There were several that popped up and I was not sure what to do about them. I do not have any phone service and I was trying t… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Why is our phone service so erratic? It seems most of the
Why is our phone service so erratic? It seems most of the time our phone will ring and we cannot hear anything when we answer it and eventually it goes to dial tone. Our callers tell us, on their end … read more
syseng
syseng
Computer Hardware Engineer
Bachelor's Degree
8,086 satisfied customers
Hello, I have purchased Magic Jack and, since March 12, have
Hello, I have purchased Magic Jack and, since March 12, have been trying to purchase international minutes so I can call my elderly mother in Holland. I have participated in endless hours of online ch… read more
syseng
syseng
Computer Hardware Engineer
Bachelor's Degree
8,086 satisfied customers
When we make a call with Magic the person we call has
When we make a call with Magic Jack the person we call has trouble hearing us even though we can hear them well - they describe it like we are talking through a tunnel. Also, we just signed up to the … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I ordered the newer model magic Plus ( order # T S
I ordered the newer model magic Jack Plus ( order # T S 15414537), however I have not been able to get it to operate properly ( no dial tone or any other telephone action ). When I hook my older model… read more
syseng
syseng
Computer Hardware Engineer
Bachelor's Degree
8,086 satisfied customers
My phone cuts off after only a minute or so. I bought a new
My phone cuts off after only a minute or so. I bought a new phone. Called Comcast to see if it was their fault, it wasn't. So the only thing that is left is magicJack.… read more
syseng
syseng
Computer Hardware Engineer
Bachelor's Degree
8,086 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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