Computer Hardware

Ask Computer Hardware Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I have an ASUS vx238 external monitor that I changed

Customer Question
I have an ASUS...

I have an ASUS vx238 external monitor that I changed computers and now it won't come on

Technician's Assistant: What device or product does this involve?

A mini mac

Technician's Assistant: What Operating System (OS) are you running on your Mac?

Sierra

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

Just today , when i turn it on the monitor's blue screen comes on an then I get a noHDMI signal, then it goes to sleep

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

That's it

Submitted: 4 months ago.Category: Computer Hardware
Show More
Show Less
Ask Your Own Computer Hardware Question
Answered in 8 hours by:
3/13/2018
Computer technician: Richard, Computer Specialist replied 4 months ago
Richard
Richard, Computer Specialist
Category: Computer Hardware
Satisfied Customers: 47,276
Experience: Repairing computers for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Shut down your Mac.

Find Command (⌘), Option, P, and R on your keyboard.

Turn on your Mac.

Press and hold the Command-Option-P-R keys immediately after you hear the startup sound.

Hold these keys until the computer restarts and you hear the startup sound for a second time.

Release the keys.

Then when it starts tell me if the monitor then works please

Ask Your Own Computer Hardware Question
Computer technician: Richard, Computer Specialist replied 4 months ago

Thank you

Ask Your Own Computer Hardware Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a computer technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Richard Your Own Question
Richard
Richard
Richard, Computer Specialist
Category: Computer Hardware
Satisfied Customers: 47,276
47,276 Satisfied Customers
Experience: Repairing computers for over 15 years

Richard is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Russell H.

Russell H.

Computer Repairer

262 satisfied customers

Working to keep PC-type computers working since 1988.

Robert M.

Robert M.

Consultant

190 satisfied customers

20+ yrs. experience installing networks for small and large companies. Bachelor's degree in Computer Science.

Jess M.

Jess M.

Computer Support Specialist

189 satisfied customers

Computer Hardware Support Specialist for more than 10 years

DJ_T_Dogg

DJ_T_Dogg

Computer Hardware Engineer

173 satisfied customers

8+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair

Shefin

Shefin

Computer Hardware Engineer

155 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

127 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Chris L.

Chris L.

Support Specialist

121 satisfied customers

Certified Hardware expert with over 10 years experience.

< Previous | Next >

Related Computer Hardware Questions
My pc wont connect to my monitor and I think its the
my pc wont connect to my monitor and I think its the motherboard causing it … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
513 satisfied customers
I have an HP X360 Spectra with a docking station and I
I have an HP X360 Spectra with a docking station and I cannot get my HP monitor to find a signal input. It was working before I added the docking station. Now I can't get it to work direct with the co… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
262 satisfied customers
I purchased a computer from Amazon, a Dell XPS8900 (which
I purchased a computer from Amazon, a Dell XPS8900 (which doesn't even show up on Dell's model list). Problem is that a card was added that has an AVI-I port on it (I had to look that one up). I have … read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
I accidentally set my new Asus 248Q monitor which was
I accidentally set my new Asus 248Q monitor which was working fine to display port and it is now basically dead...I've even hooked it to another computer using VGA, it was on DVI originally and that d… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
127 satisfied customers
Only: I have my p50 laptop display mirrored to an external
Customeronly:I have my p50 laptop display mirrored to an external via the HDMI port. Now how do I connect my other external display to it? (which I will set as extended desktop) It is an ASUS, with bo… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
On the asus pa248q monitor, i accidentally selected HDMI. I
On the asus pa248q monitor, i accidentally selected HDMI. I now get a message that HDMI cable not connected and the monitor goes black. I don't have a HDMI cable. Once the monitor goes black, I can't … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I have a ASUS PB279Q monitor. It was working fine before
I have a ASUS PB279Q monitor. It was working fine before with my macbook pro showing [email protected] (using a mini display port cable). Now suddenly the screen remains black and the on screen menu display doe… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I just purchased a Refurbished Asus PA248Q HDMI monitor. I
I just purchased a Refurbished Asus PA248Q HDMI monitor. I plugged it in, attached it to my mac mini and nothing. Should the little light under the power button on the front be lit as soon as I plug i… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
My ASUS N56VM will not recognize an external Monitor...how
My ASUS N56VM will not recognize an external Monitor...how do I attach an external monitor to it?… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
127 satisfied customers
Have a new ASUS Antec One ATX that my 15 yr old just received
Have a new ASUS Antec One ATX that my 15 yr old just received (mail order). Samsung monitor, Logitech wireless keyboord/mouse. Discs received: Installation Disc (Gorv-334.89); 2 motherboard discs (P8B… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,016 satisfied customers
I am having great difficulty in keeping my Vizio VA19L consistently
I am having great difficulty in keeping my Vizio VA19L consistently connected to my Win7 tower. I have spoken with Vizio and they provided guideance to drop the resolution to the lowest possible setti… read more
mkohler1202
mkohler1202
BS of Science
2 satisfied customers
I have a Dell Optiplex GX520. It has always worked great and
I have a Dell Optiplex GX520. It has always worked great and had it in storage for a couple of years because I upgraded my computers. I just tried to plug it in and now it won't start up...It goes int… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
121 satisfied customers
DX 4860 was working fine, now wont start. IE wont boot scr
DX 4860 was working fine, now won't start. IE won't boot screen, says no signal and blue light/switch on top stays on steady. No obvious disk activity but making high pitched noise.… read more
DJ_T_Dogg
DJ_T_Dogg
Computer Hardware Engineer
High School or GED
173 satisfied customers
Hi I need help with my computer. My problem is that my monitor
Hi I need help with my computer. My problem is that my monitor screen randomly decides to go dark and says no signal then it goes to sleep and it won't turn back on. The only way for me to get back is… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
121 satisfied customers
We got our monitor 2nd hand. When we first brought it home
We got our monitor 2nd hand. When we first brought it home we couldn't get the picture to come up on the screen. It would just show the analog/digital box. The guy we bought it from told us something … read more
Richard
Richard
Computer Specialist
IT Manager, Consultant
47,276 satisfied customers
New HP Pavilion p7-1148p wont start up. The HPw2216h monitor
New HP Pavilion p7-1148p wont start up. The HPw2216h monitor is 4 years old. The monitor remains black during bootup, and then goes to sleep. I Never had problems with monitor and it works with the ol… read more
printerexpert
printerexpert
System Engineer
Master's Degree
1,095 satisfied customers
My HP LP2475w monitor refuses to function. It keeps saying
My HP LP2475w monitor refuses to function. It keeps saying that there is no signal. I am thinking that the graphics card might need replacing. If I am right, please advise which one to get for a Mac G… read more
MikeW
MikeW
Owner/Operater Starlite Computers
Bachelor\u0027s Degree
262 satisfied customers
Just bought an asus vs247H-P when installing the monitor says
Just bought an asus vs247H-P when installing the monitor says no dvi signal? What do I do?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x