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My keyboard and mouse have stopped working. I have restarted
My keyboard and mouse have stopped working. I have restarted the computer, replaced the keyboard and mouse and restarted again. No luck, the mouse and keyboard light while the computer is starting but… read more
jeffreybongers
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Question. I have a wireless computer and the Logitech k520.
Question. I have a wireless computer and the Logitech k520. Are lights on the mouse and keyboard suppose to be green while operating my computer … read more
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Shefin
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I have the keyboard / mouse combo K345. I lost my mouse and
I have the keyboard / mouse combo K345. I lost my mouse and just bought a new one, model M310. both have a usb connector, but will not work together. is there a way to make my new mouse compatible? … read more
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I just installed a ASUS Z97-A motherboard into as a new
I just installed a ASUS Z97-A motherboard into as a new computer build and am not able to get a Windows OS to install on a new HDD. Upon boot up it the VGA monitor displays a message that says somethi… read more
MikeW
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I have a logitech k520 wireless keyboard and the on and
I have a logitech k520 wireless keyboard and the on and switch i guess stoppedworking the light doesn't turn green when i put it back on on … read more
Michelle
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I have a asus computer and my keyboard is locked but I can
I have a asus computer and my keyboard is locked but I can use the mousepad … read more
Russell H.
Russell H.
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I habe a MSI 760GM-P34(FX) mobo in a cyberpower desk top.
I habe a MSI 760GM-P34(FX) mobo in a cyberpower desk top. The USB ports have stopped working. I contacted Cyberpower and their tech told me to reset the BIOS manually. I did that and still have not US… read more
comp_audio
comp_audio
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I woke up this morning and found 1 PC & 2 laptops all lost
I woke up this morning and found 1 PC & 2 laptops all lost their Logitech wireless mouse capability. If I plug a wired mouse into the USB port the cursor will works fine on all. I changed batteries in… read more
Jinsmn
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My usb keyboard no longer works. I removed all my usb drivers
My usb keyboard no longer works. I removed all my usb drivers - to get Windows 8.1 to see my Nexus 7 tablet - but when I rebooted, my usb kbd and usb mouse no longer worked.… read more
Expert
Expert
I have the same problem with the exact same machine, but the
I have the same problem with the exact same machine, but the solution you suggested below does not work (using USB 3.0 with the keyboard and mouse). To review, got an XPS 8700 machine with Windows 8 (… read more
Robert M.
Robert M.
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Hello, I had a TrendNet KVM switch die on me one day when I
Hello, I had a TrendNet KVM switch die on me one day when I blew a breaker. I figured it was no longer operational and bought a replacement. I now have a Belkin Soho F1DS102L. I followed the instructi… read more
Michael Hannigan
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Bachelor's Program
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Hi, I just purchased a new dell xps 8700 desktop with windows
Hi, I just purchased a new dell xps 8700 desktop with windows 8.1 already installed. I am having terrible problems out of the box with usb compatibility of my mouse and keyboard (both dell products). … read more
Jess M.
Jess M.
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I upgraded my ACER ASPIRE M5-581T to Windows 8.1, but now the
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Robert M.
Robert M.
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Re-installed xp due to mucho problems...but now i can't use
re-installed xp due to mucho problems...but now i can't use the keyboard to move cursor, so i can't re-install it properly.../… read more
Russell H.
Russell H.
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i was given a Dell desktop computer from work, ( new mouse
i was given a Dell desktop computer from work, ( new mouse and keyboard) which had been wiped....I plugged everything in and cannnot get the mouse or keyboard to work...I have the CD for reistallation… read more
DrKlahn
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Thanks for your e-mail. Immediately after I had formatted my
Thanks for your e-mail. Immediately after I had formatted my hard disk and installed WINXP my usb mouse remained frozen. Please help me unfreeze my mouse. I am unable to complete the installation proc… read more
Carl L
Carl L
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This is my 2nd attempt to fix a VERY frustrating problem. I
This is my 2nd attempt to fix a VERY frustrating problem. I have purchased 2 new gaming keyboards. (1) from Logitech and (1) from Microsoft. I have the same problem with both keyboards. I am currently… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
270 satisfied customers
I have a problem having computer recognize cordless mouse I
I have a problem having computer recognize cordless mouse I have an old computer with windows 98 and trying to start it up but it won't recognize my cordless mouse as it states mouse port not availabl… read more
FFalcon1959
FFalcon1959
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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