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I'm getting a black screen. I press on the keyboard and the…

Customer Question
I'm getting a black...

I'm getting a black screen. I press on the keyboard and the screen lights up for a short time. What am I to do?

Technician's Assistant: What device or product does this involve?

A Lenovo Yoga 900-131sk

Technician's Assistant: What Lenovo model do you have? And the Operating System (OS)?

Windows 10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

It started several weeks ago and it's getting worse. I now never get the screen unless I push on the keyboard. The screen is lit and then it goes black till I press on it again. I learned this by reading reviews on line.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Not really.

Submitted: 5 months ago.Category: Computer Hardware
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Answered in 6 hours by:
3/9/2018
Computer technician: sudipto_dutta, Computer Hardware Engineer replied 5 months ago
sudipto_dutta
sudipto_dutta, Computer Hardware Engineer
Category: Computer Hardware
Satisfied Customers: 6,152
Experience: Computer Hardware EngineerCertificate Course In Computer Maintenance,8+ years of Experience in computer troubleshooting
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Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP

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Computer technician: sudipto_dutta, Computer Hardware Engineer replied 5 months ago

What do you see when you press the keys?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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