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I don't know I just spent 150 dollars on it to replace the…

Customer Question
I don't know I...

I don't know I just spent 150 dollars on it to replace the drives. So I'm confused on what's going on

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

How Windows 7. But I'd like to update

Technician's Assistant: The Computer Technician will be able to walk you through that. How long has this been going on with your computer? What have you tried so far?

It just started today, I've only restarted.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I don't guess

Submitted: 4 months ago.Category: Computer Hardware
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 4 months ago
I'm talking to you on my tablet not my laptop which is what I'm having trouble with.
Answered in 15 minutes by:
3/7/2018
Computer technician: Sergil Cave, Hardware Expert replied 4 months ago
Sergil Cave
Sergil Cave, Hardware Expert
Category: Computer Hardware
Satisfied Customers: 18
Experience: Cyber-Security Administrator at Chesapeake Utilities
Verified

Hello my name is ***** ***** I have been assigned your case. Unfortunately I only got a little bit of what the issue was, could you describe to me in detail what you need help with? Thank you in advance.

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Customer reply replied 4 months ago
I'm not real sure what's going on the screen is fuzzy and it keeps switching from a good screen to this fuzzy looking screen.
Computer technician: Sergil Cave, Hardware Expert replied 4 months ago

Do you know when this started happening? Also how old is your monitor?

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Customer reply replied 4 months ago
Nah I've done spent to much as it is. No thank you.
Computer technician: Sergil Cave, Hardware Expert replied 4 months ago

Oh no I am not trying to sell you a new monitor, I just trying to find out what the issue is.

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Computer technician: Sergil Cave, Hardware Expert replied 4 months ago

Do you still need assistance?

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Russell H.
Russell H., Computer Repairer
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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