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It's not a computer. I have a wireless Logitech keyboard…

Customer Question
It's not a computer...

It's not a computer. I have a wireless Logitech keyboard k750. It continually loses its connection. I can use it and then in the middle of something, I punch a key and it does nothing.

Technician's Assistant: What's the brand, model, and Operating System (OS) of your computer?

Surface Pro

Technician's Assistant: What have you tried so far with your computer?

I have just had to remove it from Bluetooth and re-add it.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I can't think of anything

Submitted: 5 months ago.Category: Computer Hardware
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Answered in 28 minutes by:
3/6/2018
Computer technician: Cody, Senior Systems Administrator replied 5 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer Hardware
Satisfied Customers: 4,044
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Computer technician: Cody, Senior Systems Administrator replied 5 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Customer reply replied 5 months ago
sure but it's working right now.
Customer reply replied 5 months ago
it is sending me back to paypal. I understood that the refundable charge was $5, however, it had me charge $48 to Paypal and now it is sending me back there.
Customer reply replied 5 months ago
are you there
Customer reply replied 5 months ago
Cody, I'm sorry. got disconnected.
Customer reply replied 5 months ago
I got disconnected
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