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Salut. The magic does not work. Plus. Its been going on for
salut JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: the magic jack does not work JA: What magicJack model do you have? Customer: plus JA: How long has this … read more
Justin Johnson
Justin Johnson
Owner
2,730 satisfied customers
I got a new magic device. It has not worked since I received
I got a new magic jack device. It has not worked since I received it. I think the magic jack device needs registered. … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
I got a new magic express about 3 months ago and had no
Hi...I got a new magic jack express about 3 months ago and had no internet since. MagicJack had me pay for the unit and then no monthly fee. I have had the phone number(###) ###-####for 9 years and th… read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
My number has been ported from Comcast to Magic. I received
My number has been ported from Comcast to Magic Jack. I received an email that it was ported by Magic Jack. I have no service . I have been on the phone with magic jack and comcast who had the origina… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
Nothing, it is my magic ...I get an error 1 message when I
nothing, it is my magic jack...I get an error 1 message when I try to use it … read more
Jennifer French
Jennifer French
Owner
Computer Science
97 satisfied customers
I magic, it is telling me that i need to connect, i check
I magic jack, it is telling me that i need to connect, i check the cable and they are fine, joe … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
I had installed a magic go. However, I wanted to port my old
I had installed a magic jack go. However, I wanted to port my old phone number to magic jack. It said the number was not available right now, whatever that means. I registered a magic jack number-***-… read more
Chris Lindsey
Chris Lindsey
IT University
157 satisfied customers
I got a bill from Magic about 3 months ago paid it about 2
I got a bill from Magic Jack about 3 months ago paid it about 2 months ago and then I lost my Magic Jack phone service. I've pulled the Magic Jack plug out, waited a few minutes replaced it - nothing … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
201 satisfied customers
I cannot get magic jack to work with my comcast gateway. Comcast
I cannot get magic jack to work with my comcast gateway. Comcast said they do not support magic jack. When I tried to install magic jack, it said there was a problem with the internet. I do not want t… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
262 satisfied customers
I was chatting with Brandon. I am not really literate about
I was chatting with Brandon. I am not really literate about the computer. There were several that popped up and I was not sure what to do about them. I do not have any phone service and I was trying t… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Something is wrong with my Magic Jack. I can no longer make
Something is wrong with my Magic Jack. I can no longer make outgoing calls nor receive incoming calls. I still get internet services and incoming calls go to the Magic Jack answering system and then I… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
190 satisfied customers
my magic jack telephone does not work we tried rebooting it
my magic jack telephone does not work we tried rebooting it pulling the plug out and we still do not get a dial tone on the phone. We sure could use the help thanks… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
For the new magic jack plus: It says you dont need a computer.
For the new magic jack plus: It says you don't need a computer. But do you have to buy a router? when you read the fine print, it seems like you have to plug the ethernet cable into a router to get it… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
After your tech support was unable to get the magic jack to
After your tech support was unable to get the magic jack to work, and gave up. I uninstalled magic jack. Now my phone and DSL is inoperable. I get no dial tone. No call out. No call in, just the magic… read more
SysDoc
SysDoc
Systems Administrator
Master's Degree
4 satisfied customers
I am having so much trouble getting my phone to work. Jack
I am having so much trouble getting my phone to work. Jack installed, says Comcast pending BUT no incoming calls can be made. Number: XXX-XXX-XXXX what can I do???… read more
ITTechChris
ITTechChris
IT Technician
352 satisfied customers
have just bought a magic jack and got the number I previously
have just bought a magic jack and got the number I previously had but had it disconnected six prior to my buying the magic jack but now they tell me it is cancelled and I can only call out want you to… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I already have a magic jack account and phone number. I have
I already have a magic jack account and phone number. I have just purchased and received Magic Jack Plus. How do I proceed? Norman C. Cottman, Jr.… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
989 satisfied customers
Magic Jack Plus will not connect to server, error 20. Tried
Magic Jack Plus will not connect to server, error 20. Tried everything, w/wo computer. Never processes to registration screen. Lee XXX-XXX-XXXX… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
262 satisfied customers
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Meet the Experts:

Russell H.

Russell H.

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262 satisfied customers

Working to keep PC-type computers working since 1988.

Robert M.

Robert M.

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20+ yrs. experience installing networks for small and large companies. Bachelor's degree in Computer Science.

Jess M.

Jess M.

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Computer Hardware Support Specialist for more than 10 years

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DJ_T_Dogg

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Shefin

Shefin

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Byron

Byron

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CCNA, A+, MCSE 11 years at a large law firm.

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Chris L.

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121 satisfied customers

Certified Hardware expert with over 10 years experience.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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