Computer Hardware

Ask Computer Hardware Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Can't get my HP computer to boot up-when I type in password…

Customer Question
Can't get my HP...

Can't get my HP computer to boot up-when I type in password ***** says the password ***** ***** any help?

Technician's Assistant: What HP model do you have?

HP Pavilion Desktop

Technician's Assistant: How long has this been going on with your HP printer?

Computer was working fine yesterday-shut down was normal but today it won't boot up

Submitted: 5 months ago.Category: Computer Hardware
Show More
Show Less
Ask Your Own Computer Hardware Question
Answered in 1 hour by:
2/6/2018
Computer technician: Dan, Computer Support Specialist replied 5 months ago
Dan
Dan, Computer Support Specialist
Category: Computer Hardware
Satisfied Customers: 2,524
Experience: 25 Years repairing and installing computers. Comp TIA+ Certified
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. Is that the Windows password ***** is asking for?

Ask Your Own Computer Hardware Question
Computer technician: Dan, Computer Support Specialist replied 5 months ago

Please let me know if you still require assistance by responding here and I will reply back as soon as possible.

Ask Your Own Computer Hardware Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a computer technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 265
265 Satisfied Customers
Experience: Working to keep PC-type computers working since 1988.

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Russell H.

Russell H.

Computer Repairer

265 satisfied customers

Working to keep PC-type computers working since 1988.

Robert M.

Robert M.

Consultant

190 satisfied customers

20+ yrs. experience installing networks for small and large companies. Bachelor's degree in Computer Science.

Jess M.

Jess M.

Computer Support Specialist

189 satisfied customers

Computer Hardware Support Specialist for more than 10 years

DJ_T_Dogg

DJ_T_Dogg

Computer Hardware Engineer

173 satisfied customers

8+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair

Shefin

Shefin

Computer Hardware Engineer

155 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

127 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Chris L.

Chris L.

Support Specialist

121 satisfied customers

Certified Hardware expert with over 10 years experience.

< Previous | Next >

Related Computer Hardware Questions
My old hard drive crashed in my HP Pavilion desktop. I've
My old hard drive crashed in my HP Pavilion desktop. I've replaced it with a Scandisk SSD Plus 240GB. My understanding is that I need to get to the BIOS before loading Windows 10 on my SSD. HP require… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
I have and external LDHD-UP Iomega hard drive. It will no
I have and external LDHD-UP Iomega hard drive. It will no longer work with my hp all-in-one desktop. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I am using my iPad to try and fix my windows 10 ASPIRE
I am using my iPad to try and fix my windows 10 ASPIRE computer , … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have a Windows XP desktop computer. It worked fine until
I have a Windows XP desktop computer. It worked fine until I tried to defrag it yesterday. The Microsoft defrag program took 24 hours and never completed. So I went to the internet to find a free defr… read more
Mr. PC Wizard
Mr. PC Wizard
Senior business systems analyst
Some college coursework
3 satisfied customers
My computer shows up in the Devices and Printers panel with
My computer shows up in the Devices and Printers panel with a yellow exclamation point by it. I just installed a replacement printer..the same model and brand yesterday. The printer prints fine...not … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I have an old computer that I dont use anymore. Recently I
I have an old computer that I dont use anymore. Recently I have been thinking of fixing it so I can use it. It is a mess and has all these pop ups constantly. I decided to try going back to the Factor… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
I own Toshiba L675D Satellite Laptop. Computer will start
I own Toshiba L675D Satellite Laptop. Computer will start and run for about 30 minutes and suddenly shuts off. Not a proper shutdown. After an hour or so It will start again. I have replaced battery a… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
I have a 12 year old PC that is still running XP. I use it
I have a 12 year old PC that is still running XP. I use it mainly to store pictures and do some lightweight bookkeeping. The other day it all of a sudden powered on by itself and then a few moments la… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
i have an hp pavilion 20 all in one desktop with windows 8.1.
i have an hp pavilion 20 all in one desktop with windows 8.1. When the computer goes to sleep after inactivity. it will not turn back on. The on/off switch is orange and does not respond. I have to un… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,939 satisfied customers
111mk, My Windows 7 desktop computer does not "restart&qu
My Windows 7 desktop computer does not "restart" whenever I click the restart in the Start menu although clicking "Shut down" does work fine. The PC restarts but I don't get any re… read more
JazzyJ72
JazzyJ72
Owner
Associate Degree
38 satisfied customers
I have a compaq laptop using Vista. I shut it off 2 weeks ago.
I have a compaq laptop using Vista. I shut it off 2 weeks ago. I am trying to boot it up tonight and when I use my password XXXXX boot it up, I get " the user profile service service failed the logon"… read more
Cris
Cris
60 satisfied customers
Hello, I have a HP Pavillion Elite e9220y desktop with windows
Hello, I have a HP Pavillion Elite e9220y desktop with windows 7. It will not boot up. Was working fine during the day yesterday and last night it went to sleep mode and I could not bring it out. Had … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
Installed a MSI ZH77A-G43/ZH77A-G43 MB. The computer seems
Installed a MSI ZH77A-G43/ZH77A-G43 MB. The computer seems to boot up, but I don't have any video. I have a LG digital monitor and a geoforce video card NV19PL. I have tried several HD's with Win XP o… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
i have a hp pavilion a1540n with windows xp .when you turn
i have a hp pavilion a1540n with windows xp .when you turn it on it will come on like normal run for a few minutes then shut off any ideas?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
HP Pavillion, tower with no power. I have checked all the
HP Pavillion, tower with no power. I have checked all the electrical plugs and they are all tight. It was shut down and then I pressed the button to turn it back on and nothing happened. What could be… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
My HP Pavilion computer wont start. When I hit the desktop
My HP Pavilion computer won't start. When I hit the desktop power button, the blue light comes on, the cooling fans activate at a high speed (and never slow down), but the monitor never activates. I c… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
189 satisfied customers
I have an HP Pavilion f1903 Monitor that only stays on 2-3
I have an HP Pavilion f1903 Monitor that only stays on 2-3 seconds at a time. I have to turn the monitor off and then on again repeatedly to try to use any applications. The computer appears to be wor… read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
I am trying to turn on my desktop computer but it just "beeps"
I am trying to turn on my desktop computer but it just "beeps" every couple of seconds. What can I do?… read more
Andy
Andy
Design Engineer
MS Electrical Engineering
8 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x