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Maxtor M3 Portable Drive inaccessible File or Directory is
Maxtor M3 Portable Drive inaccessible File or Directory is corrupted - how to fix … read more
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John Castle
BSC in Computing Network Management and Design
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I use a WD My Passport Ultra as a backup drive. When I look
I use a WD My Passport Ultra as a backup drive. When I look at the files stored on that drive, I see no new files even though the WD software notices tell me a backup was successful. Backups appear to… read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
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MY WINDOWS 10 pc DOES NOT RECOGNIZE MY MAXTOR ONE TOUCH MINI
MY WINDOWS 10 pc DOES NOT RECOGNIZE MY MAXTOR ONE TOUCH MINI 4 … read more
Jason Jones
Jason Jones
AAS Information Technology
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I have a Maxtor external hard drive but since I have got
I have a Maxtor external hard drive but since I have got windows 10 on my laptop I cant seem to back up all my files onto my hard drive. Can you please suggest a simple way to do this. … read more
PC_Wizzard
PC_Wizzard
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Trying to backup my laptop using Maxtor 3100, When going in
Trying to backup my laptop using Maxtor 3100, When going in to tools, there is no option to backup. I have installed Windows 10 since my last backup in 2014! … read more
Jay D
Jay D
Bachelor of Science
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My HD on a different computer says the SMART status is bad
My HD on a different computer says the SMART status is bad backup and replace. I have since installed a new drive and OS but when I attach the Maxtor bad drive the system cannot read the disk to back … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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My C Drive has 199 GB free of 453 GB. My Maxtor One Touch4
My C Drive has 199 GB free of 453 GB. My Maxtor One Touch4 has 52.0 KB free of 465 GB. Why does the Maxtor have more used space than the C Drive? I assume I am duplicating information on the Maxtor ov… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I purchased a new Dell Inspiron with Windows version 10. My
I purchased a new Dell Inspiron with Windows version 10. My Maxtor Personal Storage 3200 does not appear to be compatible. Dell support indicated I may need new drivers for Windows 10 vs. my prior ope… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
271 satisfied customers
I have a Maxtor one touch external drive. I have upgraded to
I have a Maxtor one touch external drive. I have upgraded to Windows 10. When I plug the drive USB in to the computer I can access the files but I can no longer back-up to the drive. The computer is n… read more
Chris R.
Chris R.
Bachelor's Degree
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I have a Gateway DX series PC that is 2 years old. I just my
I have a Gateway DX series PC that is 2 years old. I just my OEM optical drive was not working. I just completed an install with a new drive. It seems my PC has not been recognizing the drives. Any su… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
4,325 satisfied customers
I have, for some years, been using a Maxtor Personal Storage
I have, for some years, been using a Maxtor Personal Storage 3200 external hard drive (serial number UAD1SS8C) on my HP Compaq laptop computer with the Windows7 operating system. I use it to back up f… read more
Chris R.
Chris R.
Bachelor's Degree
1,948 satisfied customers
Hi. I have a Maxtor One touch 4, which I intalled two years
Hi. I have a Maxtor One touch 4, which I intalled two years ago and backed up my computer. I then unplugged it and forgot about it. I decided to back up all my additional files today, but found I coul… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
My Maxtor wont actually back up - when I hit "backup now",
My Maxtor won't actually back up - when I hit "backup now", it says almost instantly "backup complete" and I know it hasn't actually backed up because when I check the drive, my most recent documents … read more
Jason Jones
Jason Jones
AAS Information Technology
11,519 satisfied customers
I have Maxtor One Touch 4. It was on my old computer (Windows
I have Maxtor One Touch 4. It was on my old computer (Windows XP). I just bought a new computer, set it up, and want to restore all my files from Maxtor to my new computer with Windows 7. How do I do … read more
technicalcat
technicalcat
Computer Science
1,626 satisfied customers
I have a Maxtor II serial #60DKQ3H FW Version 02.3.g One
I have a Maxtor II serial #60DKQ3H FW Version 02.3.g One Touch Software version 3.0.0.5 Retrospect Express HD version 1.0.196 The software comes up but in never gets beyond the point of saying it is "… read more
DrKlahn
DrKlahn
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705 satisfied customers
I have a Maxtor one touch 4 Mini. I have backed-up all the
I have a Maxtor one touch 4 Mini. I have backed-up all the files on my old HP computer on the Maxtor and I want to download them onto my new Samsung computer. I have the cord to my Maxtor connected in… read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
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A friend bought a Maxtor OnTouch III awhile back; he never
A friend bought a Maxtor OnTouch III awhile back; he never used it; he sold it to me and I have tried to set it up on my MAC. I have an IMAC OSX 10.5.8 I have skipped some step, I guess. Nothing happe… read more
Brandon M.
Brandon M.
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Vocational, Technical or Trade Scho
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I have a Toshiba external HD I used for backup of my computer
I have a Toshiba external HD I used for backup of my computer files. I'm using the Toshiba provided backup software which is NTI's Backup How 5.5. However, I must have corrupted something and I am una… read more
Proggy
Proggy
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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