Computer Hardware

Ask Computer Hardware Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Computer Hardware

It will not turn on. I have 1 light that looks like a

Customer Question
It will not turn...

It will not turn on. I have 1 green light that looks like a battery.

Technician's Assistant: What exactly is frozen or not starting up for you?

I press the power button and nothing happens.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

ASUS X541N

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Started today. Tried to plug it in but still won't start up or show any signs of life.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

That's it

Submitted: 1 month ago.Category: Computer Hardware
Show More
Show Less
Ask Your Own Computer Hardware Question
Answered in 10 hours by:
1/9/2018
Computer technician: syseng, Computer Hardware Engineer replied 1 month ago
syseng
syseng, Computer Hardware Engineer
Category: Computer Hardware
Satisfied Customers: 7,150
Experience: Microsoft Certified Professional with 18 years experience in system design and troubleshooting
Verified

Hello,

My name is David.

First remove both the battery and the charger cord from the computer and let it sit for 10 minutes.

Then plug the power cord back into the computer and press down on the power button for at least 2 seconds then release and let me know if it starts up.

Ask Your Own Computer Hardware Question
Computer technician: syseng, Computer Hardware Engineer replied 1 month ago

Hello,

Do you still need assistance?

Ask Your Own Computer Hardware Question
Was this answer helpful?
Ask syseng Your Own Question
syseng
syseng
syseng, Computer Hardware Engineer
Category: Computer Hardware
Satisfied Customers: 7,150
7,150 Satisfied Customers
Experience: Microsoft Certified Professional with 18 years experience in system design and troubleshooting

syseng is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Russell H.

Russell H.

Computer Repairer

227 satisfied customers

Working to keep PC-type computers working since 1988.

Robert M.

Robert M.

Consultant

185 satisfied customers

20+ yrs. experience installing networks for small and large companies. Bachelor's degree in Computer Science.

Jess M.

Jess M.

Computer Support Specialist

174 satisfied customers

Computer Hardware Support Specialist for more than 10 years

DJ_T_Dogg

DJ_T_Dogg

Computer Hardware Engineer

173 satisfied customers

8+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair

Shefin

Shefin

Computer Hardware Engineer

129 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

123 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Chris L.

Chris L.

Support Specialist

115 satisfied customers

Certified Hardware expert with over 10 years experience.

< Previous | Next >

Related Computer Hardware Questions
Just bought a keyboard thru Apple in Adelaide, have placed
just bought a keyboard thru Apple in Adelaide, have placed my iPad in bracket, Bluetooth turned on. But nothing from keyboard- removed plastic tan nut cannot get it to turn on. Help please. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,126 satisfied customers
My mouse and key board have stop working with the computer.
my mouse and key board have stop working with the computer. Can you tell me what the problem. … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
All OK. Thanks much for your help. I have now learned that
All OK. Thanks much for your help. I have now learned that the M.2 is an SSD, too. I rated too fast to give you a $20.00 bonus. How can i do so now? Again thanks much.***@******.***… read more
Josh
Josh
It Support Specialist
Associate Degree
5,145 satisfied customers
My question is about a charge (3) on my Master Card for
my question is about a charge (3) on my Master Card for 144,00$ wich I did not not gave you thr number why… read more
Josh
Josh
It Support Specialist
Associate Degree
5,145 satisfied customers
I recently purchased and installed a IOGEAR 2-Port USB KVM
I recently purchased and installed a IOGEAR 2-Port USB KVM Switch with Audio and when I switch over to one computer the keyboard and mouse do not work. Running Windows 10 … read more
Ricky Kresslein
Ricky Kresslein
Bachelor\u0027s Degree
572 satisfied customers
I am trying to install a Sandisk USB 3 Ultra Flair flash
I am trying to install a Sandisk USB 3 Ultra Flair flash drive. Cannot get it accomplished. I need someone patient to walk me through it. … read more
Sheri
Sheri
Bachelor\u0027s Degree
224 satisfied customers
My microphone allows me to hear but I can not be heard. I
My microphone allows me to hear but I can not be heard. I discovered this when using skype … read more
Samuel Kresslein
Samuel Kresslein
Associate\u0027s Degree
269 satisfied customers
I have a blue screen and my hard drive has been wiped. I'm
I have a blue screen and my hard drive has been wiped. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,126 satisfied customers
Is this a free service? I have a question regarding
I have a question regarding recovering a deleted file from a Micro P2 Card. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,323 satisfied customers
Why can't i move around my files or change folder names.
why can't i move around my files or change folder names … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,323 satisfied customers
I have a type+ for my iPad Air 2. Can I replace the battery.
I have a type+ for my iPad Air 2. Can I replace the battery. It's over a year old … read more
Josh
Josh
It Support Specialist
Associate Degree
5,145 satisfied customers
My kindle is frozen. I already restarted it I plugged it in
My kindle is frozen. I already restarted it I plugged it in it's still frozen … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,323 satisfied customers
My Facebook disappeared I'm trying to get it back, and it
My Facebook disappeared I'm trying to get it back, and it has been loading for 5 days. I have an Apple air ipad … read more
Josh
Josh
It Support Specialist
Associate Degree
5,145 satisfied customers
My PC isn't recognizing my Iomega external hard drive. I
My PC isn't recognizing my Iomega external hard drive … read more
remoteITpro
remoteITpro
Systems Engineer / Sr Network Center Eng
Associate Degree
0 satisfied customers
How do I order a Qualcomm Atheros AR9285 wireless adapter
How do I order a Qualcomm Atheros AR9285 wireless adapter for my Samsung laptop computer. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,145 satisfied customers
I currently own 4 of the Sandisk Clipsports, last month when
I currently own 4 of the Sandisk Clipsports, last month when the weather got very cold a couple of them quit working, I've tried to recharge them but they won't even come on when plugged in to the com… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,126 satisfied customers
I downloaded windows 10 and my wireless keyboard and mouse
i downloaded windows 10 and my wireless keyboard and mouse doesnt work … read more
Shefin
Shefin
Computer Hardware Engineer
Engineering Diploma
129 satisfied customers
My brand new backbeat fit won't charge. light stay red for
my brand new backbeat fit won't charge. light stay red for hours … read more
Sheri
Sheri
Bachelor\u0027s Degree
224 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x