Computer Hardware

Ask Computer Hardware Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

It will not turn on. I have 1 light that looks like a

Customer Question
It will not turn...

It will not turn on. I have 1 green light that looks like a battery.

Technician's Assistant: What exactly is frozen or not starting up for you?

I press the power button and nothing happens.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

ASUS X541N

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Started today. Tried to plug it in but still won't start up or show any signs of life.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

That's it

Submitted: 6 months ago.Category: Computer Hardware
Show More
Show Less
Ask Your Own Computer Hardware Question
Answered in 10 hours by:
1/9/2018
Computer technician: syseng, Computer Hardware Engineer replied 6 months ago
syseng
syseng, Computer Hardware Engineer
Category: Computer Hardware
Satisfied Customers: 7,839
Experience: Microsoft Certified Professional with 18 years experience in system design and troubleshooting
Verified

Hello,

My name is David.

First remove both the battery and the charger cord from the computer and let it sit for 10 minutes.

Then plug the power cord back into the computer and press down on the power button for at least 2 seconds then release and let me know if it starts up.

Ask Your Own Computer Hardware Question
Computer technician: syseng, Computer Hardware Engineer replied 6 months ago

Hello,

Do you still need assistance?

Ask Your Own Computer Hardware Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a computer technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask syseng Your Own Question
syseng
syseng
syseng, Computer Hardware Engineer
Category: Computer Hardware
Satisfied Customers: 7,839
7,839 Satisfied Customers
Experience: Microsoft Certified Professional with 18 years experience in system design and troubleshooting

syseng is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Russell H.

Russell H.

Computer Repairer

262 satisfied customers

Working to keep PC-type computers working since 1988.

Robert M.

Robert M.

Consultant

190 satisfied customers

20+ yrs. experience installing networks for small and large companies. Bachelor's degree in Computer Science.

Jess M.

Jess M.

Computer Support Specialist

189 satisfied customers

Computer Hardware Support Specialist for more than 10 years

DJ_T_Dogg

DJ_T_Dogg

Computer Hardware Engineer

173 satisfied customers

8+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair

Shefin

Shefin

Computer Hardware Engineer

155 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

127 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Chris L.

Chris L.

Support Specialist

121 satisfied customers

Certified Hardware expert with over 10 years experience.

< Previous | Next >

Related Computer Hardware Questions
I have a Asus S301LA laptop. ASUS support informs that,
Hi, I have a Asus S301LA laptop. ASUS support informs that, because I attempted to upgrade it to an SSD, the power circuit has failed or shut down, as the mobo doesn't pump enough juice to run the SSD… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
262 satisfied customers
Did a cmos reset with jumper and battery, amd, placing back
did a cmos reset with jumper and battery, amd, placing back to respective place along with new battery, because of extremely slow response that was gradual. now "no signal" from monitor … read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
262 satisfied customers
Have a Lenovo ThinkPad X1 Carbon with WIN 7. Was totally
Have a Lenovo ThinkPad X1 Carbon with WIN 7. Was totally dead. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have a Acer Aspire Laptop and the power switch quit
I have a Acer Aspire Laptop and the power switch quit working. Where can I get this switch replaced. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
189 satisfied customers
I just bought a m317c collection mouse and I am unable to
hi I just bought a m317c collection mouse and I am unable to install. I have inserted chip and turned on the mouse, but nothing. I have windows with the tiles is that Windows 10? I am wondering if I n… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
189 satisfied customers
Oh... I seem to be having an issue with an ASUS board not
Oh... I seem to be having an issue with an ASUS board not restarting after a power failure...this has happened a number of times...this is an EXPENSIVE machine...what do you know about this issue if a… read more
Joseph Varner
Joseph Varner
Bachelors of Science
51 satisfied customers
Vostro 3560 S/N 3H9NDS1 will not power after 3 week off.
Vostro 3560 S/N 3H9NDS1 will not power after 3 week off. When adaptor is plugged in, green light on adaptor goes off. Tried all suggested Dell Power tries.… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Name is ***** *****. I have a dell xps 15 and the fan keeps
Customer: Name is ***** *****. I have a dell xps 15 and the fan keeps running and the power light is on. Not sure if it has actually shut down or not. … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I have a model T2958 and it will not boot. I press the power
I have a model T2958 and it will not boot. I press the power switch it starts to run, the lights flash on the front panel, the e comes up on the screen and it beeps one time and turns off. I have unpl… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I removed the cover off over the Ram chips and the HDD now
I removed the cover off over the Ram chips and the HDD now the laptop won't turn on. What can I do to fix it?… read more
Joe-S
Joe-S
Systems Administrator
230 satisfied customers
My WAVE 2.4 cordless keyboard continues to show low battery
My WAVE 2.4 cordless keyboard continues to show low battery even after replacement of the batteries. I have removed the hub and switched the key board off and replaced the batteries all to no avail. W… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Asus M5A99X EVO / CPU LED is on gpu leds on but fans not
Asus M5A99X EVO r2.0 / CPU LED is green on gpu led green on but fans not spinnig and wont start when i press the power button it have kingston 16 gb ram and asus gtx 980 can anyone help please ?… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
I'm setting up a new computer and need help. For the first
I'm setting up a new computer and need help. For the first time, I am using a power supply back up. It's APC Back-Up UPS ES 700. So far I have removed the cover and attached the wire to the battery, c… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
127 satisfied customers
I have a newer Ideapad U510 that wont turn on, the unit is
I have a newer Ideapad U510 that won't turn on, the unit is plugged in, the power lights up on the front, when you press the power button it lights up for a second but nothing boots?… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
i have a question reguarding asus g73sw motherboard
i have a question reguarding asus g73sw motherboard, i am replacing it with a new one and one of the ram cards does not go in flush like the others the clip is on the top side facing towards the keybo… read more
Bryan
Bryan
735 satisfied customers
ASUS X56T is not turned on. Green Light is on, HD is on (start
ASUS X56T is not turned on. Green Light is on, HD is on (start to make noise), but screen is black.… read more
DJ_T_Dogg
DJ_T_Dogg
Computer Hardware Engineer
High School or GED
173 satisfied customers
Lenovo Thinkpad t420 will not turn on after windows updates
Lenovo Thinkpad t420 will not turn on after windows updates yesterday. Lights flash for a second then all go off for 10 seconds, then they turn on again, etc. If I hold down the power button, they wil… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
I have a Gatway Laptop that is a bout a year and a half old.
I have a Gatway Laptop that is a bout a year and a half old. Yesterday after being off for about 30 minutes, but olugged in to a wall outlet, it shut down. It will not turn on, n charging lights, etc.… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x