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Each month, I prepare a couple of newsletters with lots of…

Customer Question
Hi. Each month...

Hi. Each month, I prepare a couple of newsletters with lots of photos. And, without fail each month, my computer starts acting crazy... The screen will suddenly and momentarily freeze, go blank, and reappear. When I try to simply save, the "new save screen" will appear and will not allow me to save. Obviously, I need more space/memory when doing newsletters with lots of photos. How can I add more space? My specs are as follows: Installed Ram 4.00 BG (3.46 GB usable). 64-bit operating system, 64-based processor. Storage 789 GB free, 123 GB used.

Technician's Assistant: What device has a bad screen?

This is not a bad screen. Space is the challenge.

Technician's Assistant: What's the brand and model of your product?

HP Pavilion 23

Submitted: 7 months ago.Category: Computer Hardware
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Answered in 14 hours by:
1/9/2018
Computer technician: Kris Rodgers, IT Manager replied 7 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Computer Hardware
Satisfied Customers: 4,548
Experience: IT Manager
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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