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My mouse keeps freezing up and I have to shut down my

Customer Question
My mouse keeps freezing...

My mouse keeps freezing up and I have to shut down my computer. When I turn it back on it will work..sometimes an hour, sometimes just minutes,

Technician's Assistant: What's the brand, model, and Operating System (OS) of your computer?

HP pAVILLION P6330F WITH A lOGITECH mk700 KEYBOARD AND A lOGITECH pERFORMANCE mx MOUSE, wINDOWS 7

Technician's Assistant: What have you tried so far with your Pavilion?

JUST TRIED CLEANING

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

JUST HOW TO PREVENT

Submitted: 1 month ago.Category: Computer Hardware
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Answered in 1 minute by:
1/7/2018
Computer technician: Cody, Senior Systems Administrator replied 1 month ago
Cody
Cody, Senior Systems Administrator
Category: Computer Hardware
Satisfied Customers: 2,857
Experience: Systems Administrator
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Hello. My name is ***** ***** I will be assisting you today.

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Computer technician: Cody, Senior Systems Administrator replied 1 month ago

does the keyboard still work when the mouse locks up?

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Russell H.
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 234
234 Satisfied Customers
Experience: Working to keep PC-type computers working since 1988.

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