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I just purchased an HP 11.6 Chromebook and am trying to set…

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I just purchased an...

I just purchased an HP 11.6 Chromebook and am trying to set it up initially.When I'm prompted to enter a password ***** Wi-Fi, from my Centurylink account, I'm not sure how to type this.I have confirmed the password ***** a Centurylink tech. and it is correct.My question is.....where is the caps lock and number lock button ??? I guess I'm not quite as in sync as others !! Would appreciate your help. Don Heater

Technician's Assistant: When did you last change your Wi-Fi password?

It is the same password ***** I've used for years for other devices.

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

Yes, I have. My wife has used an HP 17.3 for 4 years and just wanted a smaller / lighter item. So, how do I type this into the box ?

Technician's Assistant: The Network Technician will be able to walk you through that. Anything else you want the Network Expert to know before I connect you?

No, thank you very much.

Submitted: 6 months ago.Category: Computer Hardware
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Answered in 19 hours by:
1/7/2018
Computer technician: Josh, Computer Enthusiast replied 6 months ago
Josh
Josh, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 21,964
Experience: Hardware Expert
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Hello:

Happy New Year!

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Please note: Due to the Holidays, it could take a little bit longer for a response but I will respond back as soon as possible!

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