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I just bought a Seagate BackUp Plus. I want to download
I just bought a Seagate BackUp Plus. I want to download items from my Mac and put them onto my PC. I tried this with another Seagate portable external drive, doing the download from the MAC first but … read more
Jon
Jon
Bachelors Degree
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I bought a Seagate 4-T back-up (Blue Color) hard drive at
HI, I bought a Seagate 4-T back-up (Blue Color) hard drive at COSTCO and … read more
Jason Jones
Jason Jones
AAS Information Technology
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My Seagate Expansion Portable Drive (3TB) has a broken port.
My Seagate Expansion Portable Drive (3TB) has a broken port. After I connect it to the computer the blue light does not go on. The cable is not broken. Is it a way to receive my files that are stored … read more
Kris R
Kris R
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Computing
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I have a Seagate Backup Plus Slim 500 gb for MAC. It has
I have a Seagate Backup Plus Slim 500 gb for MAC. It has just stopped working. By that I mean that it is not recognizable to either my Airport or MAC when plugged in. Would like to get it going again.… read more
Cris
Cris
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I just bought a seagate expansion driver will not go on
i just bought a seagate expansion driver will not go on can't use it what is wrong … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
262 satisfied customers
I have had a problem with mt PC so I am trying to restore my
i have had a problem with mt PC so I am trying to restore my files from Seagate 1TB to a laptop. I am following the instructions to get at the files and then I come to a NBI file which I can't open. w… read more
GeekGal
GeekGal
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Bachelors Degree
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I purchased a seagate expansion hard drive from smiths which
I purchased a seagate expansion hard drive from dick smiths which they recommended for copying movie dvd's from my dvd recorder for portability - formatted in NTFS. I have a panasonic DMR-XW390 record… read more
Benimur
Benimur
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Associate Degree
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I purchased a new Dell Inspiron with Windows version 10. My
I purchased a new Dell Inspiron with Windows version 10. My Maxtor Personal Storage 3200 does not appear to be compatible. Dell support indicated I may need new drivers for Windows 10 vs. my prior ope… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My computers no longer recognize my black armor drive. When
My computers no longer recognize my black armor drive. When I plug the drive in. both lights turn on. then one turns off. I have tried several computers. Any suggestions?… read more
DrKlahn
DrKlahn
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Bachelor's Degree
615 satisfied customers
I have iomega floppy zip 250 mb disks. I need an external
I have iomega floppy zip 250 mb disks. I need an external disk drive with a usb plug so I can download the data on to my computer. Can you recommend a make and model that I can purchase?… read more
Chris R.
Chris R.
Bachelor's Degree
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My Seagate external hard drive is not recognized by my computer.
My Seagate external hard drive is not recognized by my computer. It has most of my photographs backed up on it. Can you help?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I am currently in possession of Travan 40GB tape drives that
I am currently in possession of Travan 40GB tape drives that were used with a server. I have 5 of them containing information - one for each day of the week. I want to view some of the information on … read more
Steve Herrod
Steve Herrod
Senior Customer Care Engineer
Master's Degree
882 satisfied customers
I have a Seagate Free Agent Goflex Desk 1 TB. I have backed
I have a Seagate Free Agent Goflex Desk 1 TB. I have backed up my hard drive to the portable drive. If one or two files are required to be replaced back onto your desktop computer (windows 7). Is this… read more
DJ_T_Dogg
DJ_T_Dogg
Computer Hardware Engineer
High School or GED
173 satisfied customers
I have an Adata HD710. When I play video files from it through
I have an Adata HD710. When I play video files from it through my Seagate Goflex they drop out and get all wonky. After 30 minutes they just stop. I have used this set up with other portable hard driv… read more
Chris R.
Chris R.
Bachelor's Degree
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I have a sea gate external hard drive and the port on the drive
I have a sea gate external hard drive and the port on the drive where you connect the usb cord is loose. Is there a way to fix this enough to be able to retrieve my stored information?… read more
John
John
System/Network administrator
High School or GED
2,082 satisfied customers
HI I PURCHASE A SEAGATE EXPANSION PORTABLE DRIVE 1.5 TB A FEW
HI I PURCHASE A SEAGATE EXPANSION PORTABLE DRIVE 1.5 TB A FEW DAYS AGO TO TRANSFER MY DVD MOVIES TO THE PORTABLE DRIVE. WHEN I CONNECTED THE PORTABLE DRIVE IT CAME UP WITH DIFFERENT ICONES ASKING ME W… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
have seagate expansion portable drive but plug and play on
have seagate expansion portable drive but plug and play on Win 7 Home Premium 64 not find driver : device is usb 3.0 + usb 2.0 1tb… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
201 satisfied customers
I have backedup from my old computer with Seagate FreeAgent
I have backedup from my old computer with Seagate FreeAgent GO portabledrive. I have now installed Seagate on my new computer, but I have been unable to find the way to get the backedup data to my new… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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