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It is the same computer with new parts since it crashed, now…

Customer Question
It is the same...

It is the same computer with new parts since it crashed, now nothing come up when i try to use MJ.

Technician's Assistant: What device or product does this involve?

Not sure the device is about 9 years old got it when MJ first started

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

HP window 10 I believe

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

This is the first try since the computer was repaired

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Yes I"M paid up until Feb and have a lot of international minutes left.

Submitted: 6 months ago.Category: Computer Hardware
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Answered in 14 hours by:
1/6/2018
Computer technician: Josh, Computer Enthusiast replied 6 months ago
Josh
Josh, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 21,964
Experience: Hardware Expert
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 265
265 Satisfied Customers
Experience: Working to keep PC-type computers working since 1988.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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