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I purchased a magicJack and cannot get my original phone
I purchased a magicJack and cannot get my original phone number back that was shut off by the phone company 6 days ago. Please help. … read more
N Nguyen
N Nguyen
Davenport University Instructor
Master's Degree
4 satisfied customers
I am confused. My service expires next month, and I am not
I am confused. My service expires next month, and I am not able to use it as of now. I don't \understand what the information I received got to do with my service that I paid for not working for the p… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I'm looking to find out how to retrieve a digital code
Good afternoon, I'm looking to find out how to retrieve a digital code (numbers sent via text to my Magic Jack phone number. … read more
Fran
Fran
IT Consultant
Associate Degree
217 satisfied customers
I am cedric. I need to activate my number 305 280 8219. I
i dont have the magic jack anymore....i t expired in 2014 and i dont know where my device is now … read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
13,174 satisfied customers
How do I put my info. in plus to bill me and how do I get a
how do I put my info. in for magic jack plus to bill me and how do I get a phone #. We used to have magic jack but we stopped our subscription for a few months.… read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
I connected the new MagicJack Plus to my modem..however when
I connected the new MagicJack Plus to my modem..however when I tried to use phone I received voice prompt "error 404 no internet connection .Please plug into modem" What is wrong?I tried different por… read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
I am able to make outgoing calls: however, I am unable to
i am able to make outgoing calls: however, I am unable to receive incoming phone calls with my MagicJack PLUS // This has been an ongoing problem since I upgraded to use my phone withour the computer.… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Hello,I installed my unit with no problems with the exception
Hello, I installed my unit with no problems with the exception it would not let me have my old number. (at the time that number had been disconnected for several months). Since then I had the phone co… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
201 satisfied customers
EVERY TIME AN EFFORT IS MADE TO USE mAGICJACK PHONE, CALLER
eVERY TIME AN EFFORT IS MADE TO USE mAGICJACK PHONE, CALLER GETS VERIZON MESSAGE: SORRY THAT NUMBER HS BEEN DISCONNECTED. hOW CAN i GET RID OF THIS CONNECTION AND USE THE PHONE?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
WoW, this is on JUSTANSWER too!!!!!! ok, I have had the original
WoW, this is on JUSTANSWER too!!!!!! ok, I have had the original MJ on my computer at work, and the MJ Plus at home....I have been noticing the same problem with both....when I make a call my voice is… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I purchased a Magic Jack in Florida while staying there and lost it in a move while there.
I purchased a Magic Jack in Florida while staying there and lost it in a move while there. I live in KY and would like to cancel the number with the Magic Jack I lost and get a new one. Please tell me… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have no dial tone on the phone. I can not call out or receive
I have no dial tone on the phone. I can not call out or receive any calls. I was told that any calls to my phone are going straight to voice mail. Can you help?… read more
mkohler1202
mkohler1202
BS of Science
2 satisfied customers
I already have a magic jack account and phone number. I have
I already have a magic jack account and phone number. I have just purchased and received Magic Jack Plus. How do I proceed? Norman C. Cottman, Jr.… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
989 satisfied customers
I need to verify that my Magic Jack is working with my original
I need to verify that my Magic Jack is working with my original phone number (XXX) XXX-XXXX.… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I have tried hooking up the first Magic Jack and also have
I have tried hooking up the first Magic Jack and also have tried to hook-up the new Magic Jack Plus. No luck. I was wondering that since I have telephone internet that they are preventing me from gett… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
i Cant dial local calls that require my area code of 304. put
i Cant dial local calls that require my area code of 304. put in the number with the rquired area code for local calls it starts to dial then im back to a dial tone without completing my call… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
13,174 satisfied customers
Why cannot, I get my magicjack to work? E Dudley, I live at
Why cannot, I get my magicjack to work? My Name is***** I live at***** in Altamont, Tennessee. I attempted to input all the information about myself. but the phone company had to change my internet ad… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
13,174 satisfied customers
I have been using my MJ for outgoing calls. Would like to try
I have been using my MJ for outgoing calls. Would like to try usig it for incoming calls with my current phone #.How do I do this? MJ is not plugged into my computer.Does this take precedence over my … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
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Meet the Experts:

Russell H.

Russell H.

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Working to keep PC-type computers working since 1988.

Robert M.

Robert M.

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Jess M.

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DJ_T_Dogg

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Shefin

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Byron

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Chris L.

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Certified Hardware expert with over 10 years experience.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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