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Whats happening with these faulty computer chips,the media…

Customer Question
Whats happening with these...

Whats happening with these faulty computer chips,the media says it affects my new zen phone 3

Technician's Assistant: What Zenphone model do you have?

Ze552kl

Technician's Assistant: How long has this been going on with your Zenphone phone? What have you tried so far?

It shut down,i had to push the reset button,loosing all my information

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Any other supprises,iwas just about to install a 250gig card

Submitted: 7 months ago.Category: Computer Hardware
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Answered in 4 hours by:
1/4/2018
Computer technician: Russell H., Computer Repairer replied 7 months ago
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 12,965
Experience: Working to keep PC-type computers working since 1988.
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

I find no mention of a faulty chip problem particularly affecting the Asus ZenPhone 3. It is reported to have several issues at times, but nothing atypical or very unusual.

- Is your concern security?

- Is your concern with performance, battery life, behavior of WiFi or SIM cards or something else?

- What problems exactly is your ZenPhone having and how old is it?

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Experience: Working to keep PC-type computers working since 1988.

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