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New tablet won't turn on. Not yet. Holding button down. No…

Customer Question
New tablet won't turn...

New tablet won't turn on.

Technician's Assistant: Have you done a hard reset on your device by holding down the power button until it vibrates or beeps?

Not yet.

Technician's Assistant: Has there been any recent damage to your device (e.g. from dropping it or getting it wet)?

Holding button down.

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

No damage. Not wet.

Submitted: 6 months ago.Category: Computer Hardware
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Answered in 6 minutes by:
1/3/2018
Computer technician: Randy Computer Tech, Computer Support Specialist replied 6 months ago
Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer Hardware
Satisfied Customers: 10,501
Experience: Computer Technician
Verified

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

My goal is to give you the best experience possible!

What is the model of you tablet?

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