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I have a harmony 650 I need to change the tv to a new one.

Customer Question
I have a harmony...

I have a harmony 650 I need to change the tv to a new one.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Samsung UN75MU6300

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

YES IT WORKS ALL IM TRYING TO DO IS REPLACE THE VIZIO TV WITH THIS ONE. IT ALREADY OPERATES THE DIRECT TV AND STERIO RECIEVER SORRY FOR CAPS

Technician's Assistant: How long has this been an issue with your UN75MU6300? What happened right before this?

THE TV IS NEW IM JUST TRYING TO MAKE THE REMOTE TURN IT ON AMD OFF

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

THATS IT

Submitted: 3 months ago.Category: Computer Hardware
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Answered in 9 minutes by:
1/3/2018
Computer technician: armymil2003, Computer Support replied 3 months ago
armymil2003
armymil2003, Computer Support
Category: Computer Hardware
Satisfied Customers: 433
Experience: 7 years ISP Technical Support
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Thank you for choosing Just Answer. I would be happy to assist today with your question.

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Computer technician: armymil2003, Computer Support replied 3 months ago

If this is your first time here, I would like to go over a few things:

• If you see an offer for a phone call or remote support, you are welcome to accept it or you can disregard it. Just click on the X and we can resume the conversation.

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I look forward to working with you today!

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Computer technician: armymil2003, Computer Support replied 3 months ago

I'd be happy to help you set this up. Are you still online to troubleshoot this together?

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Russell H.
Russell H., Computer Repairer
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Experience: Working to keep PC-type computers working since 1988.

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