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Motorola e4 plus will not display files in windows. Pc will…

Customer Question
Motorola e4 plus will...

Motorola e4 plus will not display files in windows

Technician's Assistant: What device has a bad screen?

Pc will not show files

Technician's Assistant: How long have you had your E4?

5 days

Technician's Assistant: What have you tried so far with your Motorola product?

Loaded drivers, will not transfer files

Technician's Assistant: What's the brand, model, and version of Windows of your computer?

W7x64 pro

Technician's Assistant: What have you tried so far with your computer?

No support from moto

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I just want to see files on pc like former android

Submitted: 6 months ago.Category: Computer Hardware
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Answered in 8 hours by:
1/3/2018
Computer technician: Josh, Computer Enthusiast replied 6 months ago
Josh
Josh, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 21,929
Experience: Hardware Expert
Verified

Hello:

Happy New Year!

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Please note: Due to the Holidays, it could take a little bit longer for a response but I will respond back as soon as possible!

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