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Installed a new motherboard and processor and now monitors…

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Installed a new motherboard and...
Installed a new motherboard and processor and now monitors and USB don't work
Submitted: 6 months ago.Category: Computer Hardware
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Customer reply replied 6 months ago
Installed new motherboard and monitors and USB don't work
Answered in 15 minutes by:
12/30/2017
Computer technician: Chris Lindsey, Computer Hardware Engineer replied 6 months ago
Chris Lindsey
Chris Lindsey, Computer Hardware Engineer
Category: Computer Hardware
Satisfied Customers: 370
Experience: IT Technician at Tech Amelia
Verified

Good afternoon, my name is ***** ***** I am your Professional Electronics Technician Expert.

Are you using a graphics card for your motherboard?

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Computer technician: Chris Lindsey, Computer Hardware Engineer replied 6 months ago

That's what I was thinking of. It sounds like some driver corruption. Do you want us to have a remote session so I can troubleshoot everything?

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Customer reply replied 6 months ago
How does that work
Computer technician: Chris Lindsey, Computer Hardware Engineer replied 6 months ago

It is an additional cost of a flat rate of $38 because of the extra time and premium service, but I would connect to you via remote software and go over the computer as if I was there physically on an on-site call. It also makes it easier for my remote clients if I am not able to go to their business or house at the certain time.

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