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Do i need to plug my magicjack into a computer to set up the…

Customer Question
Do i need to...

Do i need to plug my magicjack into a computer to set up the first time installation

Technician's Assistant: What magicJack model do you have?

Magicjack go

Technician's Assistant: How long has this been going on with your magicJack phone? What have you tried so far?

I am trying to register the device

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

No because i am using an ipad now and the jack is connected to my router when i hang up i have a voice telling i have a 404 error

Submitted: 6 months ago.Category: Computer Hardware
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Answered in 7 minutes by:
12/30/2017
Computer technician: syseng, Computer Hardware Engineer replied 6 months ago
syseng
syseng, Computer Hardware Engineer
Category: Computer Hardware
Satisfied Customers: 7,839
Experience: Microsoft Certified Professional with 18 years experience in system design and troubleshooting
Verified

Hello,

My name is David.

Yes, the MagicJack Go must be plugged into a computer in order to go through the activation and registration process before you can use it.

Once you plug the MagicJack Go into your computer, wait a few minutes while the MagicJack program downloads and installs. When the MagicJack program appears, click in the purple area at the bottom of the MagicJack program and follow the prompts to complete the activation and registration.

Please let me know if you need additional assistance with any of the steps.

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Customer reply replied 6 months ago
Why i had to pay $5. Snd why magicjack redirected my question to justanswer
Computer technician: syseng, Computer Hardware Engineer replied 6 months ago

Just Answer is a third party support service that MagicJack users often use when they need direct support or additional services such as remote assistance from a MagicJack knowledgeable technician.

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syseng
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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