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My Laser Jet P1505 printer stopped working. I associate this…

Customer Question
My Laser Jet...

My Laser Jet P1505 printer stopped working. I associate this with a big Windows upgrade that had come through since the last time I used it. My tech person got it working again and that lasted one day. Then he got it working again and that lasted 2 days. How can I get the use of my printer back?

Technician's Assistant: What's the brand, model, and version of Windows of your computer?

Windows 10 64-bit

Technician's Assistant: What have you tried so far with your computer?

My tech person did the trying. He installed a different driver but I don't know which one.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I also got a new USB cable but it didn't make any difference. I turn the printer on, it boots up and then just sits there without printing.

Submitted: 1 month ago.Category: Computer Hardware
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Answered in 52 minutes by:
12/30/2017
Computer technician: Engineer John C., Engineer replied 1 month ago
Engineer John C.
Category: Computer Hardware
Satisfied Customers: 14,634
Experience: Computer Science Engineer
Verified

Hi, I am John, welcome to JustAnswer.com

There are only basic drivers for Windows 10 for this printer.

Please click here ===> https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-p1500-printer-series/3435666/model/3435667

Download and install the drivers. Then try to print again. Make sure you choose Windows 10 64 bit.

Please rate me positively (3, 4 or 5 stars), that's the only way for me to be paid by this website, it won't cost you any additional money.

Thank you

JOHN

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Customer reply replied 1 month ago
I went to that web page (which I've visited myself several times) and I don't understand how to download the driver that you recommended.
Computer technician: Engineer John C., Engineer replied 1 month ago

OK, no problem. I uploaded it here for easier access ===> http://wikisend.com/download/261074

After you go there, click on the green "Download file" button.

After the download, run it. When the install finishes, try to print.

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Satisfied Customers: 14,634
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