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I'm trying to put a sandisk microsdxc card on an Amazon Fire…

Customer Question
I'm trying to put...

I'm trying to put a sandisk microsdxc card on an Amazon Fire 8

Technician's Assistant: What Sandisk model do you have?

UHS-I card 128 GB

Technician's Assistant: What have you tried so far with your Sandisk media player?

I'm not sure what a sandisk media player is

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

I'm just trying to add memory to my tablet

Submitted: 1 month ago.Category: Computer Hardware
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Answered in 4 minutes by:
12/29/2017
Computer technician: John Lohr, Computer Hardware Engineer replied 1 month ago
John Lohr
John Lohr, Computer Hardware Engineer
Category: Computer Hardware
Satisfied Customers: 553
Experience: Owner / Technology Specialist at CentraTech Solutions
Verified

Hello and thank you for choosing JustAnswer. My name is ***** ***** I will be happy to help you.

What issue are you having adding the memory?

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Customer reply replied 1 month ago
I saw where I had to download the disc. Sooooo, at 70, I have no clue how to do that. I know where to insert the mirco card, but not sure what download means
Customer reply replied 1 month ago
I feel like I'm being cheated and will not participate. I'll take the card back to the store
Computer technician: John Lohr, Computer Hardware Engineer replied 1 month ago

Do you have the card inserted currently? I can help you to get the storage activated if you do

Ignore any remote service messages as they are automated by the website

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Russell H.
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 235
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Experience: Working to keep PC-type computers working since 1988.

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