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I have a Gigaware Keyboard but can't connect wirelessly to…

Customer Question
I have a Gigaware...

I have a Gigaware Keyboard but can't connect wirelessly to my laptop, a Dell Inspiron 15. I have Windows 10 and my USB won't connect though MY mouse does. Help

Technician's Assistant: Does your network appear in the Wi-Fi list on your Inspiron?

I don't know

Technician's Assistant: Which lights are solid and which are blinking on your router?

Solid are power , wireless, broad band and service. blinking are #1 under power and #4.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I got a usb connector at the geek squad to supposedly connect my key board but it doesn't

Submitted: 6 months ago.Category: Computer Hardware
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Answered in 20 hours by:
12/26/2017
Computer technician: Jeffrey B,
 replied 6 months ago
Jeffrey B
Category: Computer Hardware
Satisfied Customers: 955
Experience: ICT Support 1/2/3/ Line at Peopleware
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Did you still need assistance with your issue? Kind regards,Jeffrey
Ask Your Own Computer Hardware Question
Computer technician: Jeffrey B,
 replied 6 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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