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Recived mj go today, we can not register or install. I
recived mj go today , we can not register or install. I phoned my cell from a number but have been unable to register yet … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
567 satisfied customers
Just bought MajicJack and have it installed and am in the
Hi, just bought MajicJack and have it installed and am in the process of registering - however, I cannot select my current home number which is the reason I bought MajicJack to begin with. … read more
Ben Alonzo
Ben Alonzo
Science Professor/Computer Scientist
Master's Degree
22 satisfied customers
I would like to make my home phone number my magic jack
I would like to make my home phone number my magic jack number. … read more
David L
David L
Bachelor's Degree
5,447 satisfied customers
I just activated my new MagicJack Go. I'm supposed to get a
I just activated my new MagicJack Go. I'm supposed to get a free number change with that, but the opportunity never appeared. My only choice was to pay ten dollars. Okay. But I tried that and there wa… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,519 satisfied customers
Changing regular magic. to magic plus, also need to update
Changing regular magic.jack to magic plus, also need to update my billing info, and I want to keep the same tell # … read more
Louie
Louie
Senior Technician
Associate Degree
104 satisfied customers
A mother with a special needs child has magic jack hooked up,
A mother with a special needs child has magic jack hooked up, but hasn't started using it because the company she is with will not release her number to magic jack. She wishes to keep the number becau… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
192 satisfied customers
I have a land line service at present and want to know if I
I have a land line service at present and want to know if I have to keep my land line active to have service with majic jack, and am I able to use my exisiting phones (6) within my house. I also have … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,040 satisfied customers
I purchased Magic Jack Plus and tried to have my number transferred
I purchased Magic Jack Plus and tried to have my number transferred to my Magic Jack Plus phone but they said that the phone company could not transfer the number because I had already closed out my p… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,040 satisfied customers
I CAN MAKE CALLS BUT NOT RECEIVE THEM ON MY PORTABLE PHONES.
Using a standard Magic Jack I can make calls. I imported my tel no XXX-XXX-XXXX from AT&T to Magic Jack (standard model). Incoming calls ring only on my one (1) land line phone, not my wireless portab… read more
WebGuy101
WebGuy101
Owner
Master Certified Tech Support Pro
7 satisfied customers
I just bought a new magicJack system to take the place of my
I just bought a new magicJack system to take the place of my antequated one. My old phone number wqas XXX-XXX-XXXX. How do I get it transferred to this newly installed system, whuch, to my knowledge, … read more
WebGuy101
WebGuy101
Owner
Master Certified Tech Support Pro
7 satisfied customers
A friend set me up with a phone no. but I wouldve liked to
A friend set me up with a phone no. but I would've liked to have retained the number I have with the phone company is this possible? The packaging suggests you can retain your number, can you help me … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,040 satisfied customers
dear sir/madam. i purchased magic jack plus with the notion
dear sir/madam. i purchased magic jack plus with the notion i could use my current number as you advertised. my currenre number is XXXXX and your screen informs me this number cannot be transferred. i… read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
I already have a magic jack account and phone number. I have
I already have a magic jack account and phone number. I have just purchased and received Magic Jack Plus. How do I proceed? Norman C. Cottman, Jr.… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
Hi I am in Mazatlan MX without my MagicJack. It is inserted
Hi I am in Mazatlan MX without my MagicJack. It is inserted into my laptop which is unplugged and in our home in New Hampshire. I am living here for 6 months and need it desperately for calling. I can… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
3,945 satisfied customers
just put in magic jack plus. It wont allow me to use my old
just put in magic jack plus. It won't allow me to use my old att # XXXXX has been disconnected says it is not available. Why can't I get my old number. how do you enter it in - It won't accept any num… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,040 satisfied customers
I have the old style Majicjack already registered, but I never
I have the old style Majicjack already registered, but I never used it. I purchased the Majicjack Plus for a 6 year period. I have forgoten all I new about old set up. Do I need to go thru old registr… read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
I have been using my MJ for outgoing calls. Would like to try
I have been using my MJ for outgoing calls. Would like to try usig it for incoming calls with my current phone #.How do I do this? MJ is not plugged into my computer.Does this take precedence over my … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
Hi, I just installed my Magic Jack. I want the number 802
Hi, I just installed my Magic Jack. I want the number XXXXXX for incoming calls which is with my present carrier Fair Point. Can I have that happen. When can you advise that carrier of the change? Chu… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
3,945 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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