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I bought a Kingston USB/Type C flash drive, but I can't

Customer Question
I bought a Kingston...

I bought a Kingston USB/Type C flash drive, but I can't figure out how to save photos from my Pixel XL from the phone to the Kingston drive. My file explorer apps and photos app don't offer a straight forward process.

Technician's Assistant: What's the brand, model, and Operating System (OS) of your computer?

Dell Latitude E7470 with Windows 7 Professional, but that's not my issue. I can save photos to my laptop. I want to save photos directly from my Pixel XL to the Kingston drive using the Type C port.

Technician's Assistant: What have you tried so far with your Latitude?

I know how to save my photos to the Laptop. I know how to enable photo and file transfer on the Pixel XL. I don't know how to save photos directly to the Kingston drive from the Pixel Xl

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No, my request is simply, how do I save photos and files directly to the the Kingston Drive

Submitted: 7 months ago.Category: Computer Hardware
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Answered in 2 minutes by:
12/22/2017
Computer technician: ChrisC, Computer Enthusiast replied 7 months ago
ChrisC
ChrisC, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 2,543
Experience: 15 years as a professional technician.
Verified

Hi, my name is Chris!

What you're going to need to do here is connect your phone to your computer and so that it's recognized as a hard drive.

Do you have a USB cable that you can use to connect the phone to the machine?

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Computer technician: ChrisC, Computer Enthusiast replied 7 months ago

Are you still with me?

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