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I have no sound. All. it is just that there is no sound.

Customer Question
I have no sound ...

I have no sound

Technician's Assistant: What computer or device has sound issues?

All. it is just that there is no sound

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Toshiba

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

For about two months. i am very computer illiterate so i just push the sound button and nothing happens

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No thank you

Submitted: 6 months ago.Category: Computer Hardware
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Answered in 40 minutes by:
12/22/2017
Computer technician: Cody, Senior Systems Administrator replied 6 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer Hardware
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Computer technician: Cody, Senior Systems Administrator replied 6 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Russell H., Computer Repairer
Category: Computer Hardware
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Experience: Working to keep PC-type computers working since 1988.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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