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I cannot see or use my Maxtorbackup. No it does not. With no…

Customer Question
I cannot see or...

I cannot see or use my Maxtor*****backup

Technician's Assistant: Does the hard drive icon appear on your desktop?

No it does not

Technician's Assistant: Have you tried accessing the drive on a different computer?

Yes with no luck

Submitted: 7 months ago.Category: Computer Hardware
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Answered in 8 minutes by:
12/22/2017
Computer technician: Specialist Sean S., Computer Support Specialist replied 7 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer Hardware
Satisfied Customers: 1,373
Experience: 5+ years IT experience. A+, Net+, Security+ certified
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Good afternoon/evening!...My name is ***** ***** I look forward to helping you.

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Computer technician: Specialist Sean S., Computer Support Specialist replied 7 months ago

Would you like me to fix this over this chat or connect to your machine to take a look at it?

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