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Computer is fine, but my MagicJack phone sound quality has…

Customer Question
Computer is fine, but...

Computer is fine, but my MagicJack phone sound quality has become so bad the people I am calling complain, can you help

Technician's Assistant: What magicJack model do you have?

Checking

Technician's Assistant: How long has this been going on with your magicJack phone? What have you tried so far?

MagicJack PLUS

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

MJ-PLUS

Submitted: 8 months ago.Category: Computer Hardware
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Answered in 1 day by:
12/24/2017
Computer technician: Josh, Computer Enthusiast replied 8 months ago
Josh
Josh, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 22,318
Experience: Hardware Expert
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 7 months ago
Hi Josh, and Happy New Year. Yes I was trying to reach MagicJack for support and got directed to you.I can understand it is not technically possible for you to resolve quality opf VOIP connection when a computer is not involved.Thanks anyway, Peter Dove(###) ###-####
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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