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I have an Iomega Prestige Desktop Hard Drive. built and

Customer Question
I have an Iomega...

I have an Iomega Prestige Desktop Hard Drive. built and purchased in 2012. I have also a large i& desktop PC used for complex work and to store music using iTunes (updated to the latest version) . My PC runs Window v7. Recently purchased a 1 TB Mac Mini as a server in my home theater. Almost exclusively for music but I can envision storing some video. My problem. The Iomega says it can handle both PC and Mac files but it must be reformatted for MAC. I get conflicting information on whether or not I can do a PC copy, store then read from the copy onto the MAc-Mini. I am dextrous with the PC but pretty stupid with the MAC. Will my idea work and if not what should I do? I have completely lost faith with the high end music stores who want to sell me expensive servers and CD juke boxes. ANy help is appreciated. Thanks.

Technician's Assistant: When did you last update your iTunes?

Tuesday of this week. I have version 12.7.2.60

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I think I said it all.

Submitted: 5 months ago.Category: Computer Hardware
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Answered in 4 days by:
12/26/2017
Computer technician: Jeffrey B,
 replied 4 months ago
Jeffrey B
Category: Computer Hardware
Satisfied Customers: 741
Experience: ICT Support 1/2/3/ Line at Peopleware
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,

Jeffrey

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Computer technician: Jeffrey B,
 replied 4 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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Customer reply replied 4 months ago
No. I went to Best Buy Geek Squad and they showed me exactly what to do. It works fine as long as I don’t want to update the hard drive from the MacMini: both computers can read the PC native file format so I am good to go.
Computer technician: Jeffrey B,
 replied 4 months ago

Great to read this got solved.

Is there anything else I can assist you with?

Kind regards,

Jeff

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Jeffrey B
Jeffrey B
Jeffrey B
Category: Computer Hardware
Satisfied Customers: 741
741 Satisfied Customers
Experience: ICT Support 1/2/3/ Line at Peopleware

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