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I got a message that hp wants tne searial no of my 5580

Customer Question
I got...

I got a message that hp wants tne searial no of my 5580 printer so they can send me an update so my printer will work on cd lables. where do I find the sn

Technician's Assistant: What's the brand and model of your printer?

HP all in one photosmart C5580

Technician's Assistant: How long has this been going on with your HP printer?

I lost it off my computer when I lost windows 10 this spring and hp service put all functions back on except the cd labeling software and they could not get that on the computer Yesterdat wAS THE FIRST AND ONLE TTIME I GOT THAT NOTE.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

HOW DO I GET YOU THE NO SO I CAN GET UPDATES AGAIN. I HAVEN'T GOTTEN HP UPDATER SINCE I LOST WINDOWS 10 THIS SPRING

Submitted: 7 months ago.Category: Computer Hardware
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Answered in 10 minutes by:
12/22/2017
Computer technician: Specialist Sean S., Computer Support Specialist replied 7 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer Hardware
Satisfied Customers: 1,373
Experience: 5+ years IT experience. A+, Net+, Security+ certified
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Good afternoon/evening!...My name is ***** ***** I look forward to helping you. What would you like resolved today? Please be as detailed as possible so I can help you the best way. Thanks!

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