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Just got a new alienware computer with windows 10 and trying…

Customer Question
Just got a new...

Just got a new alienware computer with windows 10 and trying to install Logitech setpoint but having some problems. any suggestions?

Technician's Assistant: What have you tried so far with your Alienware? Have you installed any updates recently?

Went to Logitech website and downloaded Setpoint but 10 didn't like it

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

About it.

Submitted: 2 months ago.Category: Computer Hardware
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Answered in 26 minutes by:
12/19/2017
Computer technician: arsufi2002, Computer Enthusiast replied 2 months ago
arsufi2002
arsufi2002, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 1,539
Experience: 3 Years of experience in the field of Computer Hardware Troubleshooting
Verified

Hello and welcome to Justanswer.

My name is ***** ***** I am sorry to hear that you have this issue. I look forward to assist you today with your question and provide the best solution possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.

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Computer technician: arsufi2002, Computer Enthusiast replied 2 months ago

Can you be a little more detail about the problem.

Are you able to install setpoint or is it giving any errors when you try that?

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Customer reply replied 2 months ago
When it installed all of my sound stopped on every Medium on my computer
Computer technician: arsufi2002, Computer Enthusiast replied 2 months ago

Okay. Is that the only issue you encountered?

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Customer reply replied 2 months ago
nevermind, don't want any further
Customer reply replied 2 months ago
Help
Computer technician: arsufi2002, Computer Enthusiast replied 2 months ago

Did it get resolved?

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Russell H.
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 234
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Experience: Working to keep PC-type computers working since 1988.

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