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I have the wireless keyboard and mse but don't have the wifi…

Customer Question
I have the wireless...

I have the wireless keyboard and mse but don't have the wifi connection

Technician's Assistant: What's the brand, model, and Operating System (OS) of your computer?

Modle number Y-RR54 windows Professional;

Technician's Assistant: What have you tried so far with your computer?

I need the wireless connection for mouse and keyboard

Submitted: 7 months ago.Category: Computer Hardware
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Answered in 2 hours by:
12/19/2017
Computer technician: arsufi2002, Computer Enthusiast replied 7 months ago
arsufi2002
arsufi2002, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 1,828
Experience: 3 Years of experience in the field of Computer Hardware Troubleshooting
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Hello and welcome to Justanswer.

My name is ***** ***** I am sorry to hear that you have this issue. I look forward to assist you today with your question and provide the best solution possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.

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Computer technician: arsufi2002, Computer Enthusiast replied 7 months ago

When did you start facing the issue?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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