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K. YUEN, MAN FAIL USB HAVE PROBLEM FOR MAXTOR HARD DRIVE.

Customer Question
GOOD AFTERNOON Technician's Assistant:...

GOOD AFTERNOON

Technician's Assistant: Hi. How can I help?

HELLO RUSSELL MY NAME IS***** , I AM DEAF MAN FAIL USB HAVE PROBLEM FOR MAXTOR HARD DRIVE

Technician's Assistant: Does the hard drive icon appear on your desktop?

NOT HAVE ICON

Technician's Assistant: Have you tried accessing the drive on a different computer?

YES, RIGHT WHERE ICON FOR DOWNLOAD ?

Technician's Assistant: The Computer Technician will be able to walk you through that. Anything else you want the Computer Expert to know before I connect you?

DO YOU KNOW THIS COSTCO WHOLESALE IN SF

Submitted: 8 months ago.Category: Computer Hardware
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Customer reply replied 8 months ago
HOW TO DOWNLOAD FOR ICON THE MAXTOR HARD DRIVE
Answered in 6 hours by:
12/19/2017
Computer technician: Pete, Computer Expert replied 7 months ago
Pete
Pete, Computer Expert
Category: Computer Hardware
Satisfied Customers: 20,591
Experience: CISCO certified computer and networking expert.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Computer technician: Pete, Computer Expert replied 7 months ago

Hello Henry,

When the hard drive is connected to a USB port on the computer, it should appear as an external drive.

Let me know the operating system that you are using if you need further assistance with this.

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