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I have a PX2-300D that i updated the firmware on and now it…

Customer Question
I have a PX2-300D...

I have a PX2-300D that i updated the firmware on and now it hangs at 95% on the reboot and is inaccessible. is it possible to re image the unit?

Technician's Assistant: What's the brand, model, and Operating System (OS) of your computer?

It is a NAS server, model PX2-300D.

Technician's Assistant: What have you tried so far with your computer?

I have tried swapping a hard drive in the raid and hard restarting the unit.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

My first post really says it all.

Submitted: 8 months ago.Category: Computer Hardware
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Answered in 5 days by:
12/24/2017
Computer technician: Jeffrey B,
 replied 7 months ago
Jeffrey B
Category: Computer Hardware
Satisfied Customers: 1,027
Experience: ICT Support 1/2/3/ Line at Peopleware
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,

Jeffrey

Ask Your Own Computer Hardware Question
Computer technician: Jeffrey B,
 replied 7 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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