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It's not my email. It is my magic jack land line. I keep
It's not my email. It is my magic jack land line. I keep getting error 23 on the land line … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,002 satisfied customers
THE TELEPHONE IS NOT RINGING. MAGIC, I CAN DIAL BUT IF
HI PEARL, THIS IS MY MAGIC JACK , I CAN DIAL BUT IF SOMEONE CALL ME THE TELEPHONE DOES'NT RING. … read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
13,179 satisfied customers
I got a new magic express about 3 months ago and had no
Hi...I got a new magic jack express about 3 months ago and had no internet since. MagicJack had me pay for the unit and then no monthly fee. I have had the phone number(###) ###-####for 9 years and th… read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
I WANTS TO HOOK UP MY MAGIC WITH MY TOSHIBA ANSWERING
I WANTS TO HOOK UP MY MAGIC JACK WITH MY TOSHIBA ANSWERING MACHINE … read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
728 satisfied customers
My magic is hooked up but it says on thephone "no line" my
my magic jack is hooked up but it says on thephone "no line" my telephone number is *********** … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Ihave a carrier hum whenever I use my magic. it also
Ihave a carrier hum whenever I use my magic jack. it also disconnects during either an incoming or outgoing call and the volume is very low … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I have No Line showing on my phone after I hooked up my
I have No Line showing on my phone after I hooked up my Magic Jack to my computer My version is 3 years old and I have Windows 10 on my computer Recent upgrades also done on my computer… read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
I have a majic jack plus using without a computer, it is not working. Ive tried your
I have a majic jack plus using without a computer, it is not working. I've tried your recovery program and it does not help. I believe the problem is with the unit itself because I unpluged it and rep… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Something is wrong with my Magic Jack. I can no longer make
Something is wrong with my Magic Jack. I can no longer make outgoing calls nor receive incoming calls. I still get internet services and incoming calls go to the Magic Jack answering system and then I… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
190 satisfied customers
Magic has a message on my phone that my annual fee is due
Magic Jack has a message on my phone that my annual fee is due (true). It is telling me to connect my magic jack to the computer ( duhhh , it is routed through my computer ?) I tried calling magic jac… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I've struggled with this for days. The instructions seem
I've struggled with this for days. The instructions seem simple I only get a dial tone when I hook up without computer - and that is only with my old Panasonic landline phone - no dial tone when I plu… read more
computer_genius
computer_genius
System Manager
6 satisfied customers
a FEW DAYS AGO, I INSTALLED THE MAGIC JACK "WITH OR WITHOUT
a FEW DAYS AGO, I INSTALLED THE MAGIC JACK "WITH OR WITHOUT A COMPUTER". tHIS MORNING, I CAN MAKE OUTGOING CALLS, BUT CANNOT RECEIVE INCOMING.....… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have no dial tone on the phone. I can not call out or receive
I have no dial tone on the phone. I can not call out or receive any calls. I was told that any calls to my phone are going straight to voice mail. Can you help?… read more
mkohler1202
mkohler1202
BS of Science
2 satisfied customers
Yesterday, Sunday, 090912, our panasonic KXTG7641,
Yesterday, Sunday, 090912, our panasonic KXTG7641, KXTG155SK, S?N 2EAXA129727 phone base with 4 satellite phones were ringing. Today there is no ringing. We can tell there is a phone call coming in be… read more
Greg A.
Greg A.
Bachelor's Degree
37 satisfied customers
I have installed MajicJack and am now being told from my alarm
I have installed MajicJack and am now being told from my alarm system That Majic jack is not supported by my alarm system and there fore my alarm system is not receiving any signals. I have no other c… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Hello. I have installed my magicjack without my computer and
Hello. I have installed my magicjack without my computer and followed the installation instructions .We have three cordless Panasonic telephones and a land telephone which was plugged into the magic j… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
The magic stopped working. I can call the phone # but it
The magic jack stopped working. I can call the phone # but it does not ring. XXX-XXX-XXXX James Chesbro. I have a 5 year contract. We can get incoming calls but we can't call out… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
I ordered the newer model magic Plus ( order # T S
I ordered the newer model magic Jack Plus ( order # T S 15414537), however I have not been able to get it to operate properly ( no dial tone or any other telephone action ). When I hook my older model… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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