Computer Hardware

Ask Computer Hardware Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

There is nothing wrong with my computer. The problem is, I…

Customer Question
There is nothing wrong...

There is nothing wrong with my computer. The problem is, I bought a MagicJack and I couldn't make it work.

Technician's Assistant: What magicJack model do you have?

MagicJack Plus.

Technician's Assistant: How long has this been going on with your magicJack phone? What have you tried so far?

It's been over a week now. I followed the accompanying instructions.

Submitted: 7 months ago.Category: Computer Hardware
Show More
Show Less
Ask Your Own Computer Hardware Question
Answered in 1 day by:
12/18/2017
Computer technician: Josh, Computer Enthusiast replied 7 months ago
Josh
Josh, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 21,938
Experience: Hardware Expert
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own Computer Hardware Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a computer technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 265
265 Satisfied Customers
Experience: Working to keep PC-type computers working since 1988.

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Russell H.

Russell H.

Computer Repairer

265 satisfied customers

Working to keep PC-type computers working since 1988.

Robert M.

Robert M.

Consultant

190 satisfied customers

20+ yrs. experience installing networks for small and large companies. Bachelor's degree in Computer Science.

Jess M.

Jess M.

Computer Support Specialist

189 satisfied customers

Computer Hardware Support Specialist for more than 10 years

DJ_T_Dogg

DJ_T_Dogg

Computer Hardware Engineer

173 satisfied customers

8+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair

Shefin

Shefin

Computer Hardware Engineer

155 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

127 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Chris L.

Chris L.

Support Specialist

121 satisfied customers

Certified Hardware expert with over 10 years experience.

< Previous | Next >

Related Computer Hardware Questions
I cannot get my magicJack to work. I don't know. I can't
I don't know. I can't find it on the paperwork. The box has been thrown away. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I will be in the middle of a conversation and suddenly get
I will be in the middle of a conversation and suddenly get an error 1 message. this frequently happens several times during a 15 minute conversation. Sometimes the call is dropped and other times it o… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have a magicjackplusand since yesterday I am unable to get
I have a magicjackplus(###) ###-####and since yesterday I am unable to get any calls through. Iam not even getting a dial tone on the line … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Changing regular magic. to magic plus, also need to update
Changing regular magic.jack to magic plus, also need to update my billing info, and I want to keep the same tell # … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
Yes , i am trying to activate my magic jack go and it has
yes hi, i am trying to activate my magic jack go and it has been impossible … read more
Mr.Med
Mr.Med
1,186 satisfied customers
My MJ which I just bought 1 week ago has several problems.
My MJ which I just bought 1 week ago has several problems. 1. I can receive calls on my phone but I can't make calls out. 2. I a Tevo which plugs into a phone line and it will not work now that I have… read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
Ive been using magicjack since it first came out and was excited
I've been using magicjack since it first came out and was excited about magicjack plus, anyway, I just bought a new modem and after plugging everything in my computer works just fine but magicjack plu… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
tmy dial pad is up with all my contacts,but in the center top
tmy dial pad is up with all my contacts,but in the center top it says "please connect to the internet and click here", I am connected to the internet and i am also do have a dial tone and cannot make … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Can you make the magic work for me it is the magic plus, and
can you make the magic jack work for me it is the magic plus, and it is costing me my saaanaty...............… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have hooked up magic plus and have the cords all connected
I have hooked up magic jack plus and have the cords all connected the way the instructions said. I have been running the phone with the magic jack plus plugged into the oomputer until today. When turn… read more
Russell H.
Russell H.
Computer Repairer
265 satisfied customers
Hi,I purchased the MagicJack-Plus a few weeks ago.I
Hi, I purchased the 'MagicJack-Plus' a few weeks ago. I followed the instructions for proper connections by plugging the MagicJack-Plus into the USB port in the front port of my computer and the phone… read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
726 satisfied customers
I cant access to my magicjack. I try to get to my phone no.
I can't access to my magicjack. I try to get to my phone no. XXX-XXX-XXXX and all I get is XXXXXXXXXX I get my password XXXXX the email and it's ZWKJSLIU. I have the same problem over and over again. … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I have set up our new magic jack but it is not receiving any
I have set up our new magic jack but it is not receiving any outbound calls when i dial from my cell our number we had it says the number has been disconnected. we have the magic jack plus and should … read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
I dont know how to get to my account to cancel. Calling my
I don't know how to get to my account to cancel. Calling my phone elicits aan automated vocie saying "The Magic Jack customer is unavailable. Please leave a message. I'm expecting an important call fr… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
i have asked(i think josh and paid for an answer but had no
i have asked(i think josh and paid for an answer but had no results - so one more time please. how do i transfer my current phone number to your program?… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
189 satisfied customers
Have magic that was used with lap top when traveling. At
Have magic jack that was used with lap top when traveling. At home found it a pain to need computer on to use phone. Just upgraded to MJ Plus and now find I don't get incoming calls. Have they changed… read more
Josh
Josh
Computer Enthusiast
21,938 satisfied customers
Hello, my name is XXXXX XXXXX I have a dilema re: magicjack &
Hello, my name is XXXXX XXXXX I have a dilema re: magicjack & magicjack plus. I have had magicjack since March 2010 and very happy with it, but now I have magic jack plus and as I live alone and have … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Why do the people i call get a buzzor hum when i call them.
why do the people i call get a buzzor hum when i call them. I have checked all th e ground-king of my installation? do you need more information?… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
189 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x