Computer Hardware

Ask Computer Hardware Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

The computer was updated and now I don't have audio.

Customer Question
The computer was updated...

The computer was updated and now I don't have audio

Technician's Assistant: What computer or device has sound issues?

Computer

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell desktop windows 10

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

It occurs on other sites

Submitted: 7 months ago.Category: Computer Hardware
Show More
Show Less
Ask Your Own Computer Hardware Question
Answered in 4 minutes by:
12/14/2017
Computer technician: Dan, Computer Support Specialist replied 7 months ago
Dan
Dan, Computer Support Specialist
Category: Computer Hardware
Satisfied Customers: 2,524
Experience: 25 Years repairing and installing computers. Comp TIA+ Certified
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. Have you checked the audio settings in control panel?

Ask Your Own Computer Hardware Question
Customer reply replied 7 months ago
the machine was simply updated no connections were involved
Computer technician: Dan, Computer Support Specialist replied 7 months ago

I understand, but sometimes the updates will disable your audio device.

Ask Your Own Computer Hardware Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a computer technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 265
265 Satisfied Customers
Experience: Working to keep PC-type computers working since 1988.

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Russell H.

Russell H.

Computer Repairer

265 satisfied customers

Working to keep PC-type computers working since 1988.

Robert M.

Robert M.

Consultant

190 satisfied customers

20+ yrs. experience installing networks for small and large companies. Bachelor's degree in Computer Science.

Jess M.

Jess M.

Computer Support Specialist

189 satisfied customers

Computer Hardware Support Specialist for more than 10 years

DJ_T_Dogg

DJ_T_Dogg

Computer Hardware Engineer

173 satisfied customers

8+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair

Shefin

Shefin

Computer Hardware Engineer

155 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

127 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Chris L.

Chris L.

Support Specialist

121 satisfied customers

Certified Hardware expert with over 10 years experience.

< Previous | Next >

Related Computer Hardware Questions
How do i reinstall the speakers for mu hp500-60c desktop. It
how do i reinstall the speakers for mu hp500-60c desktop … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
How can I repair my computer speakers; sounds are distorted
how can I repair my computer speakers; sounds are distorted on windows 10 … read more
Russell H.
Russell H.
Computer Repairer
265 satisfied customers
Can not in-mute the audio icon. The "x" won't go away. Dell
Can not in-mute the audio icon. The "x" won't go away. … read more
Cody
Cody
Computer Science
2,387 satisfied customers
I have an iomega EZ 1TB network drive and need a driver to
i have an iomega EZ 1TB network drive and need a driver to access it from a Windows 10 desktop. Lenovo's drivers only go up to Windows 8, none for Windows 10. Any suggestions … read more
Moses C
Moses C
Bsc
753 satisfied customers
I bought an s120 Logitech set of speakers for my dell
I bought an s120 Logitech set of speakers for my dell computer. it previously had Realtek Audio. It is still reading realtek audio, and the front speaker phone light is red with no sound. How can I re… read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I lost the function of my speakers on the tablet. I tried to
Hi; I lost the function of my speakers on the tablet. I tried to download drivers and it says this is not compatible with my system. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
This is a problem continuing from yesterday. I gave up last
This is a problem continuing from yesterday. I gave up last night and shut down. My computer kept freezing, and I shut down, unplugged and restarted many times. I turned on my computer this morning an… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
No sound, Hewlit Pachard Pavillion P65141 with Windows 10,
No sound JA: What kind of computer do you have? Customer: Hewlit Pachard Pavillion P65141 with Windows 10 JA: Have you installed any updates recently? Customer: Yes JA: Anything else you want the comp… read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I just upgraded an old hp pavilion p6-2427c with a new hard
I just upgraded an old hp pavilion p6-2427c with a new hard drive (that was pulled out of a different machine with windows 10 installed), a processor (AMD a10), a 450w PSU, and a NVidia gtx750ti. Ever… read more
MikeW
MikeW
Owner/Operater Starlite Computers
Bachelor\u0027s Degree
103 satisfied customers
I have a Dell XPS 8910. I want to replace the onboard sound
I have a Dell XPS 8910. I want to replace the onboard sound card with a Sound Blaster ZXR, but I can't because it conflicts with the Dell installed card. Is there any way I can turn that thing off so … read more
Dan
Dan
Computer Support Specialist
2,524 satisfied customers
I have a Dell Studio xps computer with THX audio. I have had
I have a Dell Studio xps computer with THX audio. I have had your Logitech 5.1 speaker system hooked up and working for the last 5 years. Currently I have no audio play back and get the message that" … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
After installing Windows 10 on my Thinkpad T400 I no longer
After installing Windows 10 on my Thinkpad T400 I no longer have audio, cannot use my HP Laserjet 4 or Acer remote monitor. Is there a fix for these problems?… read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I am trying to get my Viscount Cantorum VI to play midi
I am trying to get my Viscount Cantorum VI to play midi files from my computer. On a Windows XP this works by just connecting a USB to Midi In/Out cable. But on my Windows 10 computer it does not work… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I have an Dell XPS 8700 computer (with 7.1 sound card).Also
I have an Dell XPS 8700 computer (with 7.1 sound card).Also a Logitech z506 sound system. Operating system is Windows 10. Both are new within the last three weeks. I have config.to 5.1. No sound. Run … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Everything is working on my computer fine....except there is
Everything is working on my computer fine....except there is a black box appearing on the screen sometimes and it goes from 0-100 that appears sometimes and does not appear at other times. I have no i… read more
WesPCDr
WesPCDr
Master\u0027s Degree
170 satisfied customers
I bought my sister a DELL Desktop I3000 I5-4440 8/1/7HP, sku
I bought my sister a DELL Desktop I3000 I5-4440 8/1/7HP, sku 048793 from microcenter. She can't get the audio to work. She even bought a new set of speakers and it still doesn't work. I looked at it a… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Need SM Bus driver for Dell Inspiron 530 desktop. No chipset
Need SM Bus driver for Dell Inspiron 530 desktop. No chipset driver listed on Dell's site for this.… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
I have just install an asus desktop but i turn on the spreaker
I have just install an asus desktop but i turn on the spreaker there is no sound. I have a Dell screen and keyboard but the CPU is an Asus.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x